PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aspen Dental and American Medical Response as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aspen Dental
American Medical Response

Aspen Dental and American Medical Response Overview

Total reviews
4097
131
Company responses
0
0
Issues resolved
29
2

Aspen Dental was first mentioned on PissedConsumer on Aug 9, 2008 and since then this brand received 4097 reviews. It is 3966 reviews more than American Medical Response received since Jul 9, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with American Medical Response customer support team than with Aspen Dental customer service.

Aspen Dental and American Medical Response Consumer Ratings

Rank
56 out of 429 in Dentistry category
376 out of 2627 in Hospitals, Clinics and Medical Centers category
Customer service
56 in category
291 in category
Staff
55 in category
276 in category
Diversity of Products or Services
66 in category
288 in category

Aspen Dental and American Medical Response Rating Details

Customer service
1.6 (1623 reviews)
1.1 (61 reviews)
Reviewer's quote

I am an invisalign patient with aspen and the level of dental and customer service is lousy. they do not stick to the treatment plan, they seem like they have no idea what they are doing. If you call with a question or request, They say they will call you back but they don't...

PissedConsumer1754298

...Their customer service is attrocious. Nothing is really their problem..

Barb W
Staff
1.9 (1615 reviews)
1.7 (55 reviews)
Reviewer's quote

...The staff there says the sores have to be healed before anything can be done. The only person that saw her was a dental tech the last time. We have a 100 mile round trip each time...

PissedConsumer1763179

The staff advised me that I needed attention from a type of doctor that they did not have on their staff. Even though my wife was present and with a car the hospital called an ambulance and arranged transport to Mercy San Juan Hospital in Sacramento. This company is in very few health insurer's...

Robert S
Diversity of Products or Services
1.9 (1360 reviews)
1.6 (45 reviews)
Reviewer's quote

The second office manager, Bryan, assured me that I would not be responsible for services not covered under my plan and the letters from my United Concordia specifically stated that, The Provider has agreed not to bill you for the difference between the PROVIDERS CHARGE and the allowance for this...

Tascha

Now they finally sent a bill to my Insurance company,but the claim was denied as it was a generic billing and not broken down for what services were given,so my Insurance ask for a break down of same be resimitted. I talk to my Insurance repersentive and they are still having problems with the...

Lee k

Aspen Dental and American Medical Response Pros and Cons

Pros
  • Staff
  • Look of the office
  • Timeliness
  • I have been strees out for the longess
  • Emts were great
  • No interaction so no judgment
Cons
  • Customer service
  • Lack of communication
  • Whole aspen dental experience
  • Service
  • Gouging company
  • Fraudulent company

Aspen Dental and American Medical Response Most Positive Reviews

Top rated reviews
5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

3.7

My wife had need of an ambulance November, 2015. The 911 responders were American Medical Response (AMR). Our...

Aspen Dental and American Medical Response Most Critical Reviews

Lowest rated reviews
1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

1

I work parttime at mcds and i ended up fainting, my managerdecided to call 911 to send theambulance just in case...

Aspen Dental and American Medical Response Latest Reviews

Recent published reviews

Went to Aspen Dental for a handful of appointments when I got my new insurance. Never had a cavity, but they tell me I...

Read all 4097 reviews
1

Requested family member to be transported to a specific hospital because they were familiar with the patient.
Was told th...

Read all 131 reviews

Aspen Dental and American Medical Response Products and Services

Most reviewed product and services
  • Aspen Dental Customer Care (321 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)
  • American Medical Response Ambulance Emergency Service (42 reviews)
  • American Medical Response Customer Care (35 reviews)
  • American Medical Response Emergency Service (10 reviews)