PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aspen Dental and American Medical Response as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aspen Dental
American Medical Response

Aspen Dental and American Medical Response Overview

Total reviews
4193
152
Company responses
0
0
Issues resolved
31
3

Aspen Dental and American Medical Response Consumer Ratings

Rank
62 out of 386 in Dentistry category
391 out of 1956 in Hospitals, Clinics and Medical Centers category
Customer service
56 in category
291 in category
Diversity of Products or Services
73 in category
287 in category
Website
58 in category
359 in category
Reliability
57 in category
157 in category

Aspen Dental and American Medical Response Rating Details

Customer service
1.6 (1676 reviews)
1.1 (74 reviews)
Reviewer's quote

Customer service call not easy..

Read full review

...too bad the customer service is incredibly frustrating..

Read full review
Diversity of Products or Services
1.8 (1399 reviews)
1.6 (53 reviews)
Reviewer's quote

I have explained in writing and verbally that my dental insurance has confirmed that I have the benefits for the charged services. The have not paid the claim as that are awaiting xrays and dental explanations for the DMD before they pay the claim. I have been attempting to get the office to send...

Read full review

Now they finally sent a bill to my Insurance company,but the claim was denied as it was a generic billing and not broken down for what services were given,so my Insurance ask for a break down of same be resimitted. I talk to my Insurance repersentive and they are still having problems with the...

Read full review
Website
2.1 (1352 reviews)
1.4 (54 reviews)
Reviewer's quote

Stay away , I saw a Aspen Dental advertisement , so I went on line and checked out their Website . Saw advertisement for Specials and thought I check it out . Even called and confirmed it and the young lady confirmed it and my insurance , After initial appointment , sat down to discuss things...

Read full review

Your website says that it's single mission is for caring for people in need. Sitting here patiently waiting on a hefty bill to arrive from AMR, I can only feel that AMR single mission is not healthcare but health business. Pick up patients and charge them outrageous fees for every thing that a...

Read full review
Reliability
1.5 (1333 reviews)
1.8 (56 reviews)
Reviewer's quote

My husband needed extractions and dentures. We went to Aspen Dental, got the estimate and agreed to it. THEN they proceeded to do MORE than we agreed to, lied to us about DentalFirst Financing being just like the Care Credit Card which we already have and NOW in our 70s are most likely being...

Read full review

A manager at a business thought I was having bad chest pains. It was not. He call AMR. When they arrived I was good. I know what I have and why I get these panic attacks. Upon arrival the AMR took my BP. It was perfect but told me I need to go to the hospital. I said NO. I told them (AMR) 3 times I...

Read full review

Aspen Dental and American Medical Response Pros and Cons

Pros
  • Staff
  • Look of the office
  • Location
  • Emts were great
  • I have been strees out for the longess
  • Ambulance personnel were great
Cons
  • Customer service
  • Lack of communication
  • Whole aspen dental experience
  • Severe issues with billing
  • Service
  • Gouging company

Aspen Dental and American Medical Response Most Positive Reviews

Top rated reviews
5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

Read full review
4.2

I called AMR for medical transport.
Lisa is the most hostile and disrespectful person that could have answered the phone
S...

Read full review
5

I went in to Aspen Dental for a broken tooth and pain. I was there for 2 hours. First was the xrays, next a hygienest,...

Read full review
4

I paid my wife Rozelle Espelands Bill off on February 13th $500.41 and you are trying to get another $74.00 payment...

Read full review

Aspen Dental and American Medical Response Most Critical Reviews

Lowest rated reviews
1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

Read full review
1

I work parttime at mcds and i ended up fainting, my managerdecided to call 911 to send theambulance just in case...

Read full review
1

I went to the Brighton Michigan office,my appointment was at 1:45 finally called back at 2:45 X-ray tech was great. The...

Read full review
1

I paid $500 for an ambulance to transport my daughter from Whittier Medical Center (not PIH) to USC, for surgery....

Read full review

Aspen Dental and American Medical Response Latest Reviews

Recent published reviews
1

My husband needed extractions and dentures. We went to Aspen Dental, got the estimate and agreed to it. THEN they...

Read full review
No votes

I just want to know when,where, I've used the service of an ambulance. The address they went to. I have not been in an...

Read full review
1.2

Aspen Dental never gets the billing information correct

Read full review
1

A manager at a business thought I was having bad chest pains. It was not. He call AMR. When they arrived I was good. I...

Read full review

Aspen Dental and American Medical Response Products and Services

Most reviewed product and services
  • Aspen Dental Customer Care (323 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)
  • American Medical Response Ambulance Emergency Service (42 reviews)
  • American Medical Response Customer Care (39 reviews)
  • American Medical Response Emergency Service (11 reviews)