PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Palm Beach Tan and American Laser Skincare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Palm Beach Tan
American Laser Skincare

Palm Beach Tan and American Laser Skincare Overview

Total reviews
21
556
Company responses
0
0
Issues resolved
0
1

Palm Beach Tan and American Laser Skincare Consumer Ratings

Rank
122 out of 706 in Beauty Salons and Spas category
101 out of 706 in Beauty Salons and Spas category
Customer service
87 in category
72 in category
Price Affordability
113 in category
105 in category
Value for money
74 in category
82 in category
Discounts and Special Offers
68 in category
66 in category

Palm Beach Tan and American Laser Skincare Rating Details

Customer service
1.1 (15 reviews)
1.5 (74 reviews)
Reviewer's quote

...it" and he said "i just wasted 30 mins of my time going over beds and pricing!" I then said "you told me it was okay because you had nothing to do, your customer service is horrible. What is your managers name?” He responded with “hmm CALEB” then he continued to dismiss me by saying "have a good day" til i walked out. We live in a world where customer service is key, satisfying the customer is priority,...

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I arrived for my appointment one day to find the doors locked, and no one answered the local phones, customer service or corporate numbers. I researched online after several more attempts to contact the company to no avail, and discovered they had shut their doors due to "economic hardship. " The...

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Price Affordability
1.5 (15 reviews)
1.6 (72 reviews)
Reviewer's quote

However she had been trying to get me to buy a lotion since I walked through the door I asked the price and told her NO I won't pay 40+ for a bottle of tanning lotion. But she just kept on so I had to tell her again NO I'm not buying any tanning lotion. Then the other employee asked her if I was...

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...While getting these procedures, I was offered a Special package at a good price. I was told that I could use these offers at any time, even in the years ahead, no time limit. I took advantage and purchased several of them...

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Value for money
1.3 (15 reviews)
1.2 (9 reviews)
Reviewer's quote

...Oh that's right, i can save my money and lay out in my backyard!!! Hmmmmm maybe i will just do THAT!!!..

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...After that they went bankrupt and I have never been able to recover my money. My package was financed through Comenity Capital Bank and they claim they are not accountable for giving me my money back. Something is not right here and I want my money back...

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Discounts and Special Offers
1.6 (14 reviews)
1.6 (70 reviews)
Reviewer's quote

...They had a special going on $10. 00 spray tan on Mondays. I went in for that and was told that special was mo longer going on...

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...AL offers the services and never perform them as promised..

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Palm Beach Tan and American Laser Skincare Pros and Cons

Pros
  • Quality of beds
  • Location
  • Friendly staff
  • Services provided
  • Nice nurses
Cons
  • Customer service terrible
  • Customer satisfication
  • Cheat you out of money
  • Need refund or services promised
  • Stole money
  • Unprofessional staff

Palm Beach Tan and American Laser Skincare Most Positive Reviews

Top rated reviews
No votes
5

They stole my money,no refund and no notice. They should be sued.

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No votes
5

I paid for what I believe is called a "boot Camp" package. Just the same it consisted of several several services that...

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Palm Beach Tan and American Laser Skincare Most Critical Reviews

Lowest rated reviews
1

My God what a nightmare! Employees are trained to manipulate you into believing youre paying one price then you are...

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1

PLEASE BEWARE>>>>>> It's a scam!!!!!! Verona only made things worse...great results when I was going...

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1

Palm beach will tell you it’s super cheap and super easy to stop tanning monthly . They will push for monthly...

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1

When I first started going here I was told that I paid so much money (which was thousands) and that I would be able to...

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Palm Beach Tan and American Laser Skincare Latest Reviews

Recent published reviews
1.3

Don't tell me to wait in my car 10 to 15 minutes in 90 degree weather for a bed when it's really 30 plus minutes. If...

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No votes

Bought it and didn't use it and they said I could use it at anytime! Bought it on April 6, 2012 in Grand Blanc...

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2.8

Extremely upset I am being charged the monthly rate when I am not receiving the service I am being charged for. COVID19

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3

I paid $1,500 for skincare treatments. The staff was very young and seemed very inexperienced and unprofessional. I...

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Palm Beach Tan and American Laser Skincare Products and Services

Most reviewed product and services
  • Palm Beach Tan Customer Care (6 reviews)
  • Palm Beach Tan Membership (4 reviews)
  • American Laser Skincare Laser Hair Removal (267 reviews)
  • American Laser Skincare Legs Laser Hair Removal (1 review)
  • American Laser Skincare Treatment (1 review)