PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Laser Skincare and Ideal Image as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Laser Skincare
Ideal Image

American Laser Skincare and Ideal Image Overview

Total reviews 556 346
Company responses 0 0
Issues resolved 1 4

American Laser Skincare and Ideal Image Consumer Ratings

Rank
105 out of 717 in Beauty Salons and Spas category
115 out of 717 in Beauty Salons and Spas category
Customer service
72 in category
58 in category
Price Affordability
106 in category
118 in category
Website
100 in category
80 in category
Discounts and Special Offers
66 in category
74 in category

American Laser Skincare and Ideal Image Rating Details

Customer service
1.5 (74 reviews)
1.7 (215 reviews)
Reviewer's quote

I arrived for my appointment one day to find the doors locked, and no one answered the local phones, customer service or corporate numbers. I researched online after several more attempts to contact the company to no avail, and discovered they had shut their doors due to "economic hardship. " The...

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Maddie said she would send over My file to customer service so they could contact me. The weekend went by and I didnt get a call which I understand because it was a weekend. I Got a call August 31 from Stephanie And she said that they pushed my file late so she was going to resend an email to them...

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Price Affordability
1.6 (72 reviews)
1.3 (206 reviews)
Reviewer's quote

...While getting these procedures, I was offered a Special package at a good price. I was told that I could use these offers at any time, even in the years ahead, no time limit. I took advantage and purchased several of them...

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...The only downside to all of this was the price point. She promised 3500 would be the total but come to find out, I paid 4500 through another company. That was my fault in not further researching the finance protocol...

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Website
1.5 (70 reviews)
2 (189 reviews)
Reviewer's quote

...Their website also states they are working to resolve the issue. http://www. americanlaser...

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...I tried to call a 800 number provided on the website, the message stated that the call time was longer than average over 10 minutes, remaining on the phone waiting to speak with someone and after 23 minutes the call just ended. I am extremely upset. I have emailed, called, left messages...

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Discounts and Special Offers
1.6 (70 reviews)
1.5 (199 reviews)
Reviewer's quote

...AL offers the services and never perform them as promised..

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...Tgere " special". I wad then brought in a room in whichbthe injector came in, totally different girl. She didnt even ask where or what i wanted and proceeded to inject when i stoppef her and explained what i wanted...

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American Laser Skincare and Ideal Image Pros and Cons

Pros
  • Friendly staff
  • Services provided
  • Nice nurses
  • Friendly staff
  • Clean environment
  • Girls very friendly
Cons
  • Need refund or services promised
  • Stole money
  • Unprofessional staff
  • Bad customer service
  • Misrepresentation
  • Just want your money

American Laser Skincare and Ideal Image Most Positive Reviews

Top rated reviews
5

They stole my money,no refund and no notice. They should be sued.

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5

Wonderful expierence at Ideal Image in little rock, the staff was very sweet and professional, they made me feel very...

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5

I paid for what I believe is called a "boot Camp" package. Just the same it consisted of several several services that...

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5

Today I had to reschedule my appointment. That I scheduled around Apirl-May. Due to another client who was using same...

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American Laser Skincare and Ideal Image Most Critical Reviews

Lowest rated reviews
1

PLEASE BEWARE>>>>>> It's a scam!!!!!! Verona only made things worse...great results when I was going...

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1

Total scam...stay clear!!! For my "big" birthday I decided to go big and get a total work up...Brazilian lazer hair...

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1

When I first started going here I was told that I paid so much money (which was thousands) and that I would be able to...

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1

I started laser hair removal at 21. I have issues with hair on my chin and under my chin. I've been so embarrassed...

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American Laser Skincare and Ideal Image Latest Reviews

Recent published reviews
No votes

Bought it and didn't use it and they said I could use it at anytime! Bought it on April 6, 2012 in Grand Blanc...

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1

During quarantine, I was feeling extremely low and vulnerable and booked a consultation to weigh out my options on some...

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3

I paid $1,500 for skincare treatments. The staff was very young and seemed very inexperienced and unprofessional. I...

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No votes

See previous email regarding situation.

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American Laser Skincare and Ideal Image Products and Services

Most reviewed product and services
  • American Laser Skincare Laser Hair Removal (267 reviews)
  • American Laser Skincare Legs Laser Hair Removal (1 review)
  • American Laser Skincare Treatment (1 review)
  • Ideal Image Coolsculpting Body Treatment (94 reviews)
  • Ideal Image Laser Hair Removal (58 reviews)
  • Ideal Image Face Laser Hair Removal (22 reviews)