PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American International Group and Physicians Mutual as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American International Group
Physicians Mutual

American International Group and Physicians Mutual Overview

Total reviews 79 25
Company responses 0 0
Issues resolved 0 0

American International Group and Physicians Mutual Consumer Ratings

Rank
359 out of 999 in Insurance category
156 out of 999 in Insurance category
Customer service
158 in category
133 in category
Product or Service Quality
440 in category
101 in category
Website
218 in category
100 in category
Exchange, Refund and Cancellation Policy
396 in category
393 in category

American International Group and Physicians Mutual Rating Details

Customer service
1.3 (17 reviews)
1.4 (11 reviews)
Reviewer's quote

...Customer service says that the beneficiaries are not entitled to it but can tell me why. They told me to submit a request for an inquiry which I did. I called customer service a few weeks later to find out the disposition and was told they basically ignored the request because the policy was "paid"...

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...This was my first interaction with customer service. I was somewhat frightened and surprised with the tone she used when speaking with me. She went so far as to explain the coverage different from what I thought it was...

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Product or Service Quality
1 (12 reviews)
1.6 (9 reviews)
Reviewer's quote

...Scam is too calm of a word to call this! In addition, they were johnny of the spot when they sold this to me, but trying to get to customer service takes over 20 minutes just getting someone on the phone..

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...I payed in @ least $600 or more never used the service. I sent a letter of reinstatement and got denied. Then they sent me a form to start over and the premium that I had before went up by $10...

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Website
1.5 (11 reviews)
2 (7 reviews)
Reviewer's quote

Frontier offer you on their website the AIG travel guard, and on the marketing (as you can see the photo) they make you think that you are buying a insurance that will cover you with you need. But when you actually need, Frontier says that doesn't has any ties with AIG, and when you call AIG, they...

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5 months waiting for them to process a life insurance claim?

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Exchange, Refund and Cancellation Policy
1 (11 reviews)
1 (6 reviews)
Reviewer's quote

...I also purchased flight cancellation insurance which American Airlines offered through Expediapolicies@***. com for $28. 00 called a Travel guard policy which they made it sound like in the case of cancellation your fees were covered...

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I called them and they said they had refunded me what was left of my payments which was $ 212 for the two months minus the $153 they paid for my husbands bill stating I had requested to cancel and get a refund which I definitely did not do. I got the refund of the left over about March 1 st and...

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American International Group and Physicians Mutual Pros and Cons

Pros
  • Easy to buy
  • Daughter insurance reinstated
  • Far from pros
  • Attractive plan
Cons
  • Treatment and the misinformation given by the company
  • Awful and illegal
  • Thieves
  • Indifferent to customer needs and concerns
  • Thieves
  • Poor customer service

American International Group and Physicians Mutual Most Positive Reviews

Top rated reviews
No votes
5

Spoke with Carla in Customer
Service today - very pleased
With the kindness and the
Efficiency rendered. If every
Cu...

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No votes
3.1

The insurance information I read before signing up for this coverage and the agent I spoke with before getting this...

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American International Group and Physicians Mutual Most Critical Reviews

Lowest rated reviews
1

I had a small accident policy. Around $27 a month. I was signed up for new insurance so I called them the day after th...

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1

My Husband is getting close to 65 and will be enrolling in Medicare soon. One day I hear a knock at our door,this is...

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1

This company (AIG) needs to be regulated. I have watched my husband try to live with his medical injury and now our...

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1

I received a flyer in my mail and it instructs you to call them for a free information kit; so I call and I am told...

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American International Group and Physicians Mutual Latest Reviews

Recent published reviews
1

I purchased an extended warranty on my dryer for a year for $80 after the regular extended warranty was just about to en...

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1

5 months waiting for them to process a life insurance claim?

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1

My father passed away and had a life insurance policy with AIG. The company paid the face value of the policy. However...

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1

In 1997, my mom took out a term life insurance policy with #PhysiciansMutual for $5,000. Autopay was set up for the $34...

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American International Group and Physicians Mutual Products and Services

Most reviewed product and services
  • American International Group Travel Insurance (5 reviews)
  • American International Group Life Insurance (4 reviews)
  • American International Group Warranty-home Protection Plan (2 reviews)
  • Physicians Mutual Dental Insurance (6 reviews)
  • Physicians Mutual Health Insurance (1 review)