PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American International Group and Physicians Mutual as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American International Group
Physicians Mutual

American International Group and Physicians Mutual Overview

Total reviews
77
18
Company responses
0
0
Issues resolved
0
0

American International Group was first mentioned on PissedConsumer on Feb 16, 2008 and since then this brand received 77 reviews. It is 59 reviews more than Physicians Mutual received since Sep 24, 2012.

American International Group and Physicians Mutual Consumer Ratings

Rank
331 out of 1882 in Insurance category
70 out of 1882 in Insurance category
Customer service
131 in category
63 in category
Product or Service Quality
380 in category
38 in category
Staff
390 in category
38 in category

According to consumer ratings and reviews, Physicians Mutual ranks 261 points higher in the Insurance category than American International Group. People gave American International Group 1.3 stars for Customer service criterion in Insurance category and it is 318 points higher than the worst rated brand in this category. At the same time, Physicians Mutual was rated 1.8 stars for Customer service criterion in this category and it is 386 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Physicians Mutual has a higher rating than American International Group. Regarding Staff criterion, consumers gave American International Group 1 stars and it is 87% worse than other in category. Physicians Mutual however was rated 2.3 stars and it is 92% greater than other in category.

American International Group and Physicians Mutual Rating Details

Customer service
1.3 (16 reviews)
1.8 (5 reviews)
Reviewer's quote

I've been paying for extended whirlpool coverage for 4 years, on a number of appliances. (As you know, the price increases every year.) When I made my call to Whirlpool, they asked a number of questions over and over again , kept me holding while they "checked" my contract. Told me I had to call...

Zarianna

Requested a loan and was told check was in the mail. After two weeks nothing came. I requested it again still nothing after a full month. They never sent the check but continued to send bills.

Paul A
Product or Service Quality
1 (11 reviews)
2.3 (4 reviews)
Reviewer's quote

My mother died in a house fire in 89. It was a year after she died before any family members knew. She lived a couple of states away.I tried to get info. about the ins. and death It was hard , she had gone back to her maiden name. The big problem is the insurance company verified the payments were...

Keerthi

...I payed in @ least $600 or more never used the service. I sent a letter of reinstatement and got denied. Then they sent me a form to start over and the premium that I had before went up by $10...

PissedConsumer1165210
Staff
1 (11 reviews)
2.3 (3 reviews)
Reviewer's quote

We are living in Maryland. Bought 4 flight tickets last April to celebrate father-in-law's 70th birthday in October in Vietnam.The flight schedule is from DC to Vietnam via Hong Kong.However, as you know well from the main news stream, Hong Kong's situation was getting worse and worse. Finally, the...

Raed

I received a flyer in my mail and it instructs you to call them for a free information kit; so I call and I am told that they no longer will mail out an information kit to prospective clients and that I "should call back when (I'm) serious about doing business" and then the sales woman proceeded to...

PissedConsumer894045

American International Group and Physicians Mutual Pros and Cons

Pros
  • Easy to buy
  • Daughter insurance reinstated
No votes
Cons
  • Treatment and the misinformation given by the company
  • Awful and illegal
  • Take your money and do not provide the service
  • Indifferent to customer needs and concerns

American International Group and Physicians Mutual Most Positive Reviews

Top rated reviews
No votes
5

Spoke with Carla in Customer
Service today - very pleased
With the kindness and the
Efficiency rendered. If every
Cu...

American International Group and Physicians Mutual Most Critical Reviews

Lowest rated reviews
1

I had a small accident policy. Around $27 a month. I was signed up for new insurance so I called them the day after th...

1

My Husband is getting close to 65 and will be enrolling in Medicare soon. One day I hear a knock at our door,this is...

American International Group and Physicians Mutual Latest Reviews

Recent published reviews
1.3

We are living in Maryland. Bought 4 flight tickets last April to celebrate father-in-law's 70th birthday in October in V...

Read all 77 reviews
2

I swim 1/2 mile every day. I am in perfect health. I use a Juul vaping device, and for this reason only, I was...

Read all 18 reviews

American International Group and Physicians Mutual Products and Services

Most reviewed product and services
  • American International Group Travel Insurance (5 reviews)
  • American International Group Life Insurance (3 reviews)
  • American International Group Warranty-home Protection Plan (2 reviews)
  • Physicians Mutual Customer Care (3 reviews)
  • Physicians Mutual Health Insurance (1 review)