PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American International Group and Expedia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American International Group
Expedia

American International Group and Expedia Overview

Total reviews
77
1989
Company responses
0
0
Issues resolved
0
11

Expedia was first mentioned on PissedConsumer on Aug 7, 2007 and since then this brand received 1989 reviews. It is 1912 reviews more than American International Group received since Feb 16, 2008.

American International Group and Expedia Consumer Ratings

Rank
332 out of 1481 in Insurance category
100 out of 667 in Travel Agencies category
Customer service
129 in category
103 in category
Staff
393 in category
106 in category
Product or Service Quality
386 in category
78 in category

American International Group and Expedia Rating Details

Customer service
1.3 (16 reviews)
1.1 (518 reviews)
Reviewer's quote

...Their customer service, or lack thereof,is subpar at best. If has been eight weeks and I am still awaiting a replacement check. ..

PissedConsumer755646

...room with a balcony than we could have gotten the condo at shores of panama!! And Expedia doesn't care! I'll stay home before I book threw them again worst customer service...

Angela C
Staff
1 (11 reviews)
1.2 (449 reviews)
Reviewer's quote

We are living in Maryland. Bought 4 flight tickets last April to celebrate father-in-law's 70th birthday in October in Vietnam.The flight schedule is from DC to Vietnam via Hong Kong.However, as you know well from the main news stream, Hong Kong's situation was getting worse and worse. Finally, the...

Raed

...10, 2019 Seattle Times, page E9, "The Mix" "Stranded in Santorini, and no support EXPEDIA What's a traveler to do?' Following the January 30 article about Expedia staff suing the bucket-shop of a company comes this headline article about that bucket-shop leaving a family stranded: "...

Kristofor
Product or Service Quality
1 (11 reviews)
1.4 (420 reviews)
Reviewer's quote

I had a three year contract for our kitchenaid refrigerator. It failed in the first year. They claimed parts were not available and offered me a buyout, which after deducting the 2 remaining years of the contract gave me $32.20 for the refrigerator and couldn't understand why I was so upset.NEVER...

NANCY L

...Each time the customer services agent basically just gave us the message: it's between you and the hotel, the hotel has to agree to give you a refund. Had to use data to call Expedia since the WiFi wasn't working. The hotel kept lying and saying the WiFi was fine...

Reema J

American International Group and Expedia Pros and Cons

Pros
  • Easy to buy
  • Daughter insurance reinstated
  • Price comparisons
  • Easy website
  • Lower price
Cons
  • Treatment and the misinformation given by the company
  • Awful and illegal
  • Take your money and do not provide the service
  • Extremely poor customer service
  • Customer service
  • Lack of response from expedia

American International Group and Expedia Most Positive Reviews

Top rated reviews
No votes
5

I very explicitly explained to the woman making the reservation that I needed a fully handicap accessible room as my...

American International Group and Expedia Most Critical Reviews

Lowest rated reviews
1

I had a small accident policy. Around $27 a month. I was signed up for new insurance so I called them the day after th...

1

Expedia is guilty of this and claiming that you not wanting to be involved in a conversation is dishonesty (withholding...

American International Group and Expedia Latest Reviews

Recent published reviews
1.3

We are living in Maryland. Bought 4 flight tickets last April to celebrate father-in-law's 70th birthday in October in V...

Read all 77 reviews

Trying to pay for a room

Read all 1989 reviews

American International Group and Expedia Products and Services

Most reviewed product and services
  • American International Group Travel Insurance (5 reviews)
  • American International Group Life Insurance (3 reviews)
  • American International Group Warranty-home Protection Plan (2 reviews)
  • Expedia Flight Booking (383 reviews)
  • Expedia Customer Care (125 reviews)
  • Expedia Room Booking (105 reviews)