PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about IHT Insurance Agency Group and American Income Life as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

IHT Insurance Agency Group
American Income Life

IHT Insurance Agency Group and American Income Life Overview

Total reviews
12
251
Company responses
0
198
Issues resolved
0
0

American Income Life was first mentioned on PissedConsumer on Aug 28, 2008 and since then this brand received 251 reviews. It is 239 reviews more than IHT Insurance Agency Group received since Oct 22, 2012.

IHT Insurance Agency Group and American Income Life Consumer Ratings

Rank
4 out of 1882 in Insurance category
16 out of 1882 in Insurance category
Customer service
7 in category
36 in category
Diversity of Products or Services
2 in category
33 in category
Reliability
0 in category
18 in category

According to consumer ratings and reviews, IHT Insurance Agency Group ranks 12 points higher in the Insurance category than American Income Life. People gave IHT Insurance Agency Group 4.8 stars for Customer service criterion in Insurance category and it is 442 points higher than the worst rated brand in this category. At the same time, American Income Life was rated 2.3 stars for Customer service criterion in this category and it is 413 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that IHT Insurance Agency Group has a higher rating than American Income Life. Regarding Reliability criterion, consumers gave IHT Insurance Agency Group 5 stars and it is 100% greater than other in category. American Income Life however was rated 2.4 stars and it is 96% greater than other in category.

IHT Insurance Agency Group and American Income Life Rating Details

Customer service
4.8 (4 reviews)
2.3 (32 reviews)
Reviewer's quote

...While starting as a captive agent provided a good foundation to someone new to the insurance industry, I now feel confident I am providing a good service to my clients. I just wish I would have made the leap sooner!..

PissedConsumer788086

After passing through some financial difficulty at home, I elected to cancel my life insurance policy with AIL. I tried numerous times calling to their offices un Redmond Washington as well as their headquarters in Texas only tp either be put on hold forever until I hung up or until I got a...

Alexandra
Diversity of Products or Services
5 (4 reviews)
2.9 (26 reviews)
Reviewer's quote

I have been with IHT since 2011 and sum up the experience with them in one word....FANTASTIC. After reading some of the complaints, I wonder if they could possibly be talking about another co. They have done nothing but helped me grow to over $4 million in DWP, have never "stolen"...

Luretha

I see so many reviews that assume many things about this company. I will say that I have worked as an admin role for over two years with one of the offices in the Northwest.Our agents are contract employees. Yes they are. And any person who decides to sign on as a contract employee has to realize...

BK
Reliability
5 (4 reviews)
2.4 (30 reviews)
Reviewer's quote

I have been an agent with the IHT Insurance Agency Group since December 2011. Prior to joining IHT I worked for a captive agent for several years, and in my opinion the grass is greener on this side. IHT has helped me grow my agency in in very short period of time because of the support they...

PissedConsumer787499

A recorder said phone no longer in service

Verba

IHT Insurance Agency Group and American Income Life Pros and Cons

Pros
No votes
  • Coworkers
  • Agent and the clarity of the product
  • Possibilities i could of had
Cons
No votes
  • Misrepresent themselves at every step
  • Lack of communitcaion
  • Worlds greatest bonus

IHT Insurance Agency Group and American Income Life Most Positive Reviews

Top rated reviews
5

I have been an agent with the IHT Insurance Agency Group since December 2011. Prior to joining IHT I worked for a capti...

5

Ive started working for AIL a while ago. I have to say I LOVE this company. They care about all their members, I mean t...

IHT Insurance Agency Group and American Income Life Most Critical Reviews

Lowest rated reviews
No votes
1

I've worked for this office for almost a year now, and as I prepared to move into management I was able to see the...

IHT Insurance Agency Group and American Income Life Latest Reviews

Recent published reviews

After reading some of the more rather negative reviews, i feel compelled to give an honest assesment of my experience...

Read all 12 reviews
1

A recorder said phone no longer in service

Read all 235 reviews

IHT Insurance Agency Group and American Income Life Products and Services

Most reviewed product and services
No votes
  • American Income Life Customer Care (15 reviews)
  • American Income Life Life Insurance (10 reviews)
  • American Income Life Claim (2 reviews)