PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bankers Life And Casualty Company and American Income Life as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bankers Life And Casualty Company
American Income Life

Bankers Life And Casualty Company and American Income Life Overview

Total reviews 470 253
Company responses 0 198
Issues resolved 1 0

Bankers Life And Casualty Company and American Income Life Consumer Ratings

Rank
95 out of 1099 in Insurance category
18 out of 1099 in Insurance category
Customer service
88 in category
40 in category
Reliability
52 in category
22 in category
Product or Service Quality
62 in category
36 in category
Website
118 in category
42 in category

Bankers Life And Casualty Company and American Income Life Rating Details

Customer service
1.6 (42 reviews)
2.2 (33 reviews)
Reviewer's quote

...So unless you plan a lot of frustrating time contacting their Customer Service I would recommend that you DO NOT DO BUSINESS WITH THIS COMPANY..

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Horrible customer service I don't understand why people can't do their job and the sales agents who sign you up for a policy are only in it for your money. They are not there to help you as they say, and my sales agent was actually training with a very pushy salesmen and he ended up pushing me into...

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Reliability
1.9 (31 reviews)
2.2 (30 reviews)
Reviewer's quote

6 months trying to get my mom into your system, which I must say is a poor excuse of a company supposedly committed to help dying people. I've been misled now for much too long by way to many representatives of this company and I keep getting no where. My mom is dying and I need these funds she has...

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I have a union job and these *** will just show up to your house unannounced I'm interrupting what you are doing and interrupting your day and try to pressure you into buying some insurance that you don't need or don't want. They will also call you on the telephone and try to get a virtual meeting...

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Product or Service Quality
1.9 (29 reviews)
2.4 (33 reviews)
Reviewer's quote

I spent half an hour on the phone with Customer (You-Ain't-Gonna-Get-Any) Service with the Freaking SOB telling me he could not forward the call to the people who had sent the letter and Me calling him A Bald-Faced LIAR! He tried to tell me that they are working on the claim; I called him a liar...

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Amazing service. Has a representative come over and explain the kit very thoroughly. He gave me one for every child in my house...

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Website
1.8 (26 reviews)
2.7 (31 reviews)
Reviewer's quote

...Went to the BL&C website for a viable number. The BL&C representative AGAIN tried to redirect me to ES because she said it was THEIR fault. I told her the payment was sent to BL&C so THEY are the ones who DIDN'T authorize EXPRESS-SCRIPTS to honor the account...

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...He is out of your Sam Antonio office according to the website. We reported it to the company website and one of the secretaries there is not helping us. We can take a joke, but the contact is a bit too much for our family...

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Bankers Life And Casualty Company and American Income Life Pros and Cons

Pros
  • Work environment
  • How the agent kept in touch about what ever we needed
  • Called back in a timely manner
  • Coworkers
  • Agent and the clarity of the product
  • Possibilities i could of had
Cons
  • Runaround
  • Lies from customer service
  • Fake interview
  • Misrepresent themselves at every step
  • Lack of communitcaion
  • Worlds greatest bonus

Bankers Life And Casualty Company and American Income Life Most Positive Reviews

Top rated reviews
5

Bankers Life is an insurance company that's been in existence since the 1800s. It a reputable company that isn't going a...

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5

Ive started working for AIL a while ago. I have to say I LOVE this company. They care about all their members, I mean t...

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5

I recruited for Bankers Life. I personally brought people in for job opportunities to make over $60,000 in a year's...

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5

I was recruited by my niece who was a Hiring Manager for one of our Wisconsin offices. I came to the overview and...

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Bankers Life And Casualty Company and American Income Life Most Critical Reviews

Lowest rated reviews
1

I'm tired of being harassed/contacted via email and phone by bankers life reps. They have been calling me every day...

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1

I've worked for this office for almost a year now, and as I prepared to move into management I was able to see the...

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1

Bankers Life and Casualty doesn't play their underdogs, I worked there for about 2yrs as a recruiter work from home,...

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1

American income life is a scam!!! it is run by liars that will manipulate you and wont pay you anything!! all they know...

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Bankers Life And Casualty Company and American Income Life Latest Reviews

Recent published reviews
No votes

The absolute WORST customer service ever experienced with an insurance company - they should have their license revoked....

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No votes

I changed my mind and I want my claim cancelled. I cannot afford it. I told my representaive (Josh) to cancel it inside...

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1

6 months trying to get my mom into your system, which I must say is a poor excuse of a company supposedly committed to h...

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1.1

I have a union job and these *** will just show up to your house unannounced I'm interrupting what you are doing and...

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Bankers Life And Casualty Company and American Income Life Products and Services

Most reviewed product and services
  • Bankers Life And Casualty Company Life Insurance (124 reviews)
  • Bankers Life And Casualty Company Claim (29 reviews)
  • Bankers Life And Casualty Company Health Insurance (9 reviews)
  • American Income Life Life Insurance (10 reviews)
  • American Income Life Claim (2 reviews)