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  • 1 ISSUES RESOLVED
  • 594 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $21.5K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
  • Location 10
  • How easy it was to start the rental process 9
  • Neighbors 6
  • House 5
  • Home 5

Customers don't like

  • Customer service16
  • Treatment by local mgr and limited escalation procedures8
  • Bogus charges7
  • Managers do not return phone calls or emails6
  • Ethics6
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Zillow

Real Estate
  • 0 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $140K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
  • Zillow 1
  • Website is user friendly 1

Customers don't like

  • Customer service5
  • Information3
  • Misleading information2
  • Misleading claims2
  • Inaccurate home value2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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