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  • 1 ISSUES RESOLVED
  • 523 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $8.2K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
  • Location 10
  • Neighbors 6
  • How easy it was to start the rental process 6
  • Home 5
  • House 4

Customers don't like

  • Customer service15
  • Bogus charges7
  • Treatment by local mgr and limited escalation procedures6
  • Poor service5
  • Managers do not return phone calls or emails5
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Rait Residential

Real Estate
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $500 AVERAGE LOSS
1.8
Customer service
Website
Staff
Diversity of Products or Services
  • Maintenance people 6
  • Close to work 4
  • Management 3
  • Apt exterior 2
  • Quiet neighborhood 1

Customers don't like

  • Painted countertops2
  • Maintenance2
  • Beyond unhappy2
  • Apt model misrepresents actual2
  • Office staff are very unprofessional1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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