PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Morgan Properties and American Homes 4 Rent as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Morgan Properties
American Homes 4 Rent

Morgan Properties and American Homes 4 Rent Overview

Total reviews
534
862
Company responses
400
0
Issues resolved
15
2

American Homes 4 Rent was first mentioned on PissedConsumer on Jan 7, 2015 and since then this brand received 862 reviews. It is 328 reviews more than Morgan Properties received since Aug 8, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Morgan Properties customer support team than with American Homes 4 Rent customer service.

Morgan Properties and American Homes 4 Rent Consumer Ratings

Rank
95 out of 2344 in Real Estate category
291 out of 2344 in Real Estate category
Customer service
159 in category
193 in category
Website
159 in category
230 in category
Staff
142 in category
174 in category

According to consumer ratings and reviews, Morgan Properties ranks 196 points higher in the Real Estate category than American Homes 4 Rent. People gave Morgan Properties 1.4 stars for Customer service criterion in Real Estate category and it is 516 points higher than the worst rated brand in this category. At the same time, American Homes 4 Rent was rated 1.2 stars for Customer service criterion in this category and it is 482 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Morgan Properties has a higher rating than American Homes 4 Rent. Regarding Staff criterion, consumers gave Morgan Properties 1.5 stars and it is 79% greater than other in category. American Homes 4 Rent however was rated 1.2 stars and it is 74% greater than other in category.

Morgan Properties and American Homes 4 Rent Rating Details

Customer service
1.4 (301 reviews)
1.2 (529 reviews)
Reviewer's quote

Good afternoon, my name is Almira Smith and I’ve been trying to contact Morgan properties for longest due to a balance charge of 707.35. Autumn Gregory is my roommate and we have been charged for things that I don’t think is accurate. The leasing office people were not polite at all when we came to...

Almira S

Very poor management in Ga. Just move into a house with clog toilet and they are charged me to repair. I have email communication with marisa whiting when i reported the floaded toilet issue. Leaking shower all over the carpet which took for ever to repair.

Marilyne J
Website
2.1 (274 reviews)
1.7 (492 reviews)
Reviewer's quote

...Website is a mirepresentation- The Apartments at Diamond Ridge are actually a combination of 3 former complexes so the floor plans are pointless - which are you at? The original Diamond Ridge? Granite Run? Rolling Winds?..

PissedConsumer1603588

...Website processes are confusing. Told we have to pay for sprinkler heads that were broken when we moved in. Customer care individuals seemed as confused and helpless as I felt...

Rick o
Staff
1.5 (265 reviews)
1.2 (495 reviews)
Reviewer's quote

first off the staff you have on board is unprofessional, very rude and intolerable. 2nd this apartment we moved in to on September 30 is infested with mice, spiders and bed bugs. my new bed is now infested and also I have an allergic reaction all over my body to the bug bites I went in person and...

Missy

...THEY IGNORED, KEPT OUR REFUND DEPOSIT AND DID NOT RESPOND TO OUR DOCUMENTATION EVEN VERIFIED BY THEIR OWN RENTAL STAFF & FIELD TEAM. A class action law suit should be filed against them for the "stealing and lying" they do the renters..

SONYA Y

Morgan Properties and American Homes 4 Rent Pros and Cons

Pros
  • Location
  • That i could get an apartment
  • Maintenance staff
  • Location
  • How easy it was to start the rental process
  • Neighbors
Cons
  • Worst rental experience
  • Customer service
  • Unprofessional and unresponsive
  • Customer service
  • Treatment by local mgr and limited escalation procedures
  • Ethics

Morgan Properties and American Homes 4 Rent Most Positive Reviews

Top rated reviews
5

Sunset gardens in Kingston lost their property manager apartment area looking messy. It needs help.

5

If you are reading this and thinking of renting from American Homes 4 Rent, do your self a big favor and don't do it.
T...

Morgan Properties and American Homes 4 Rent Most Critical Reviews

Lowest rated reviews
1

I moved moved out on 6/23 from Wedgewood Hills Apartment, Harrisburg, PA. A month later they send me a bill of >$700...

1

This company said they never received my payment, I sent them my bank stmt as proof and they said that wasn't good...

Morgan Properties and American Homes 4 Rent Latest Reviews

Recent published reviews
1

They are useless totally a mess

Read all 534 reviews
1

Back in August I had my one & only ac go out took 3 days to get it fixed, I live in a 3k sq ft house in Fort Worth,...

Read all 862 reviews

Morgan Properties and American Homes 4 Rent Products and Services

Most reviewed product and services
  • Morgan Properties Apartment Rental (118 reviews)
  • Morgan Properties Customer Care (70 reviews)
  • Morgan Properties Apartment (39 reviews)
  • American Homes 4 Rent House Rental (317 reviews)
  • American Homes 4 Rent Customer Care (148 reviews)
  • American Homes 4 Rent Property Rental (101 reviews)