PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Homes 4 Rent and Morgan Properties as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Homes 4 Rent
Morgan Properties

American Homes 4 Rent and Morgan Properties Overview

Total reviews
895
571
Company responses
0
418
Issues resolved
2
15

American Homes 4 Rent and Morgan Properties Consumer Ratings

Rank
326 out of 1627 in Real Estate category
100 out of 1627 in Real Estate category
Customer service
194 in category
164 in category
Website
243 in category
170 in category
Product or Service Quality
162 in category
132 in category
Value for money
168 in category
136 in category

American Homes 4 Rent and Morgan Properties Rating Details

Customer service
1.2 (551 reviews)
1.4 (317 reviews)
Reviewer's quote

...at all? American Homes 4 Rent had the opportunity to handle this crisis with care and instead are handling it with thinly veiled threats of eviction, poor customer service, and false advertisements of assistance. 0 stars and cant wait till my lease is...

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...It's a huge issue and the customer service in the office is terrible. If you can get someone on the phone majority of the time they don't give solutions..

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Website
1.7 (510 reviews)
2.1 (288 reviews)
Reviewer's quote

...Website processes are confusing. Told we have to pay for sprinkler heads that were broken when we moved in. Customer care individuals seemed as confused and helpless as I felt...

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FALSE ADVERTISING - Below is a blurb from the website - my comments are in CAPITAL LETTERS Enjoy a friendly set on one of our two tennis courts NOPE - TORN DOWN A YEAR AGO TO MAKE ROOM FOR A PUTTING GREEN AND PLAYGROUND or get in an early morning workout before your commute. Our lavish community...

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Product or Service Quality
1.1 (494 reviews)
1.4 (267 reviews)
Reviewer's quote

...Our dish washer literally did not function for 3 months and after several service calls in..

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Made several calls to get the washing machine fixed, and even told everyone from service to the leasing office what was the problem, water line was shut off, no one would listen. Kept telling me it was under warranty and to call whirlpool. Finally had a maintenance man, Easton, listened to me he...

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Value for money
1.3 (475 reviews)
1.6 (262 reviews)
Reviewer's quote

...It's all about the money, and they legitimately do not care for the tenants..

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The people in the offices are thieves and once stole my money for some pool passes. The pool where I lived is not fit for usage yet they open the pool and it is very unsafe for humans because it has cracks in it and is very dirty. The system that they use to clean the pool is completely broken so...

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American Homes 4 Rent and Morgan Properties Pros and Cons

Pros
  • Location
  • How easy it was to start the rental process
  • Neighbors
  • Location
  • Locality
  • That i could get an apartment
Cons
  • Customer service
  • Ethics
  • Treatment by local mgr and limited escalation procedures
  • Worst rental experience
  • Customer service
  • Unprofessional and unresponsive

American Homes 4 Rent and Morgan Properties Most Positive Reviews

Top rated reviews
5

If you are reading this and thinking of renting from American Homes 4 Rent, do your self a big favor and don't do it.
T...

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5

Sunset gardens in Kingston lost their property manager apartment area looking messy. It needs help.

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5

I rented with these guys a little over a year ago. I read all of the reviews, and was scared at first, but non of the...

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5

I'm Muslim and I know that I live in a complex that has a large number of dogs. I have complained at the office on...

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American Homes 4 Rent and Morgan Properties Most Critical Reviews

Lowest rated reviews
1

This company said they never received my payment, I sent them my bank stmt as proof and they said that wasn't good...

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1

I moved moved out on 6/23 from Wedgewood Hills Apartment, Harrisburg, PA. A month later they send me a bill of >$700...

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1

Worst renting experience ever! This company is run by a bunch of unethical crooks and they need to be sued and shut...

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1

I live in the William Penn Village Apts in New Castle DE. Since June of 2014, I have logded several complaints to the...

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American Homes 4 Rent and Morgan Properties Latest Reviews

Recent published reviews
1.2

First they move me and my son into a home they knew had a black mold issued and just painted over it too re-rent it....

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No votes

I was all set to move into these apartments (so I thought). I had been in contact with one of the agents prior to this...

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1

American Homes For Rent has consistently refused to fix leaky plumbing which caused extensive mold damage. Now I have...

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2.8

MY security deposit was not given back to me, this apartment came up with fines, and even after returning the parking...

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American Homes 4 Rent and Morgan Properties Products and Services

Most reviewed product and services
  • American Homes 4 Rent House Rental (325 reviews)
  • American Homes 4 Rent Customer Care (150 reviews)
  • American Homes 4 Rent Property Rental (101 reviews)
  • Morgan Properties Apartment Rental (120 reviews)
  • Morgan Properties Customer Care (72 reviews)
  • Morgan Properties Apartment (41 reviews)