PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Homes 4 Rent and Keller Williams Realty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Homes 4 Rent
Keller Williams Realty

American Homes 4 Rent and Keller Williams Realty Overview

Total reviews
895
641
Company responses
0
0
Issues resolved
2
10

American Homes 4 Rent and Keller Williams Realty Consumer Ratings

Rank
326 out of 1627 in Real Estate category
316 out of 1627 in Real Estate category
Customer service
194 in category
199 in category
Website
243 in category
242 in category
Product or Service Quality
162 in category
155 in category
Value for money
168 in category
176 in category

American Homes 4 Rent and Keller Williams Realty Rating Details

Customer service
1.2 (551 reviews)
1.2 (283 reviews)
Reviewer's quote

...at all? American Homes 4 Rent had the opportunity to handle this crisis with care and instead are handling it with thinly veiled threats of eviction, poor customer service, and false advertisements of assistance. 0 stars and cant wait till my lease is...

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...A week with no response or acknowledgment is terrible customer service. Ill pull this review down as soon as someone gets in contact with me if they ever do..

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Website
1.7 (510 reviews)
1.7 (212 reviews)
Reviewer's quote

...Website processes are confusing. Told we have to pay for sprinkler heads that were broken when we moved in. Customer care individuals seemed as confused and helpless as I felt...

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...There is no way to contact them on their website and my calls to their corporate office went unanswered or I received no response whatsoever to several voice mail messages that I left. They profess values and beliefs but they do not live by them. Never again!..

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Product or Service Quality
1.1 (494 reviews)
1.2 (190 reviews)
Reviewer's quote

...Our dish washer literally did not function for 3 months and after several service calls in..

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...He's lies about a quality tenant he recommended and also returning the refund. He's much like the tenant, with zero integrity. I would not trust Keller Williams who employs someone like him..

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Value for money
1.3 (475 reviews)
1.2 (179 reviews)
Reviewer's quote

...It's all about the money, and they legitimately do not care for the tenants..

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Signed contract broken and earnest money not paid including forged signature on late cancellation letter delaying home owner from selling home over a month and a half. Two other homes sold in the same neighborhood in that time frame. Keller Williams agent,broker and office corp site does not allow...

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American Homes 4 Rent and Keller Williams Realty Pros and Cons

Pros
  • Location
  • How easy it was to start the rental process
  • Neighbors
  • People and friends i met at the company
  • No pros
  • Ethical great service to clients
Cons
  • Customer service
  • Ethics
  • Treatment by local mgr and limited escalation procedures
  • Poor service
  • Disgusting business practice
  • No profesionalism

American Homes 4 Rent and Keller Williams Realty Most Positive Reviews

Top rated reviews
5

If you are reading this and thinking of renting from American Homes 4 Rent, do your self a big favor and don't do it.
T...

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5

Dear nameless, though we both know who you are. This is Jolie Leydekkers. I would STRONGLY advise that you reconsider a...

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5

I rented with these guys a little over a year ago. I read all of the reviews, and was scared at first, but non of the...

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5

They are crooks they alterd my contract after it left my sight!! Yes you are right it sure did not benefit me!!!!!!

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American Homes 4 Rent and Keller Williams Realty Most Critical Reviews

Lowest rated reviews
1

This company said they never received my payment, I sent them my bank stmt as proof and they said that wasn't good...

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1

I signed a contract for the home at 96 Harriett drive Lavonia, Ga 30553 Beasley Conner's is the subdivision!!! The...

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1

Worst renting experience ever! This company is run by a bunch of unethical crooks and they need to be sued and shut...

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1

I used to be an agent at Keller Williams... The Worst decision I could have ever made! this particular brokerage claims...

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American Homes 4 Rent and Keller Williams Realty Latest Reviews

Recent published reviews
1.2

First they move me and my son into a home they knew had a black mold issued and just painted over it too re-rent it....

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1

Agent Malinda Vinklarek/Broker Jean Grubb of Keller Williams Bastrop, TX office grossly misrepresented the size of a...

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1

American Homes For Rent has consistently refused to fix leaky plumbing which caused extensive mold damage. Now I have...

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1

My lease has Keller Williams on it and Im trying to see if you all have an affiliation with my lease or if its...

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American Homes 4 Rent and Keller Williams Realty Products and Services

Most reviewed product and services
  • American Homes 4 Rent House Rental (325 reviews)
  • American Homes 4 Rent Customer Care (150 reviews)
  • American Homes 4 Rent Property Rental (101 reviews)
  • Keller Williams Realty Realtor (262 reviews)
  • Keller Williams Realty Home Buying (57 reviews)
  • Keller Williams Realty Customer Care (37 reviews)