PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greystar and American Homes 4 Rent as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greystar
American Homes 4 Rent

Greystar and American Homes 4 Rent Overview

Total reviews 773 915
Company responses 0 0
Issues resolved 6 2

Greystar and American Homes 4 Rent Consumer Ratings

Rank
220 out of 1724 in Real Estate category
347 out of 1724 in Real Estate category
Customer service
184 in category
210 in category
Website
179 in category
262 in category
Product or Service Quality
140 in category
179 in category
Value for money
143 in category
181 in category

Greystar and American Homes 4 Rent Rating Details

Customer service
1.3 (355 reviews)
1.2 (565 reviews)
Reviewer's quote

...All around they have poor customer service and are a very greedy company! Greystar takes the word of the cleaning company that a vacant apartment needs to be cleaned, without a walk through. The apartment management never even looks to see if the apartment needs cleaning or not..

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On multiple occasions we have submitted work orders for issues that no one would consider to be minor. On three separate occasions the sewage pump on the ground level has backed up into our basement. Obviously this causes an inconvenience but it's MUCH worse when you have to deal with these crooks....

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Website
2 (311 reviews)
1.7 (522 reviews)
Reviewer's quote

Instead I was ushered to a 2nd floor unit in building 8(which was not one of the units available on the website at that time). Tara talked very highly of the new amenities; new hard wood flooring, new bathroom, and the only one in the property with a keyless entry (LATCH), which honestly was the...

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I applied for the Financial Hardship AH4R lists on their website asking for a portion of the rent reduced (said I was able to pay about 90% scrapping my savings together). The program is basically a scam. I started receiving late payment notifications and reminders to pay the remainder of my rent...

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Product or Service Quality
1.5 (249 reviews)
1.2 (510 reviews)
Reviewer's quote

...Greystar just good at making the worst service even worse..

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Horrible service. Worst ever. Been here 6 years and and never late...

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Value for money
1.6 (246 reviews)
1.3 (490 reviews)
Reviewer's quote

...I am asking in good faith, to be released from the remainder of the money due. Thank you for listening..

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Philip Irby at American Homes 4 Rent was the conman who stole my $3500 deposit money at American Homes 4 Rent. Their head office staff in Agoura Hills in California told me that he was not based in Utah where he had listed several of the companies homes for lease, but instead that he worked in...

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Greystar and American Homes 4 Rent Pros and Cons

Pros
  • Property location
  • Location
  • Community size
  • Location
  • How easy it was to start the rental process
  • Neighbors
Cons
  • Poor customer service
  • Management
  • Lack of concern
  • Customer service
  • Ethics
  • Treatment by local mgr and limited escalation procedures

Greystar and American Homes 4 Rent Most Positive Reviews

Top rated reviews
5

My apartment floods every time is rains I am told they are working on it. Apparently it takes a year to work on it and...

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5

If you are reading this and thinking of renting from American Homes 4 Rent, do your self a big favor and don't do it.
T...

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5

For the first three years living here was fine. NOW almost overnight this property has gone to ***. Everything is old...

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5

I rented with these guys a little over a year ago. I read all of the reviews, and was scared at first, but non of the...

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Greystar and American Homes 4 Rent Most Critical Reviews

Lowest rated reviews
1

I live at Remington Park Apartments in Houston. The manager, Yolanda Burks is rude and incompetent. There was...

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1

This company said they never received my payment, I sent them my bank stmt as proof and they said that wasn't good...

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1

THIS IS AN ACTUAL EMAIL SENT TO CORPORATE MANAGEMENT! THEY OFFERED ME $1000 TO KEEP MY MOUTH SHUT ABOUT THE DEPLORABLE C...

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1

Worst renting experience ever! This company is run by a bunch of unethical crooks and they need to be sued and shut...

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Greystar and American Homes 4 Rent Latest Reviews

Recent published reviews
2

Please provide the corporate management team that is responsible to the Palm Lake property.

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1

Philip Irby at American Homes 4 Rent was the conman who stole my $3500 deposit money at American Homes 4 Rent. Their hea...

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1

Since moving out before the end of our lease in October, I have been regularly contacting greystar to discuss the...

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1

This company charged a lot of damage fee. They make the tenants held all the responsibility for the upgrade. They did...

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Greystar and American Homes 4 Rent Products and Services

Most reviewed product and services
  • Greystar Apartment Rental (78 reviews)
  • Greystar Property Manager (43 reviews)
  • Greystar Property Rental (20 reviews)
  • American Homes 4 Rent House Rental (334 reviews)
  • American Homes 4 Rent Property Rental (102 reviews)
  • American Homes 4 Rent Property Manager (44 reviews)