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Greystar

Real Estate
  • 3 ISSUES RESOLVED
  • 584 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $3.7K AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
  • Property location 13
  • Community size 9
  • Location 8
  • Area where it is 7
  • Apartment 7

Customers don't like

  • Poor customer service9
  • Management9
  • Lack of concern7
  • Condition of the property6
  • Insensitivity5
Delete
  • 1 ISSUES RESOLVED
  • 615 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $20.7K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
  • Location 10
  • How easy it was to start the rental process 9
  • Neighbors 6
  • House 6
  • Home 5

Customers don't like

  • Customer service16
  • Treatment by local mgr and limited escalation procedures8
  • Bogus charges7
  • Managers do not return phone calls or emails6
  • Ethics6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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