PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Homes 4 Rent and Greystar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Homes 4 Rent
Greystar

American Homes 4 Rent and Greystar Overview

Total reviews
895
763
Company responses
0
0
Issues resolved
2
6

American Homes 4 Rent and Greystar Consumer Ratings

Rank
326 out of 1627 in Real Estate category
211 out of 1627 in Real Estate category
Customer service
194 in category
167 in category
Website
243 in category
174 in category
Product or Service Quality
161 in category
129 in category
Value for money
167 in category
134 in category

American Homes 4 Rent and Greystar Rating Details

Customer service
1.2 (551 reviews)
1.3 (347 reviews)
Reviewer's quote

...at all? American Homes 4 Rent had the opportunity to handle this crisis with care and instead are handling it with thinly veiled threats of eviction, poor customer service, and false advertisements of assistance. 0 stars and cant wait till my lease is...

Read full review

...All around they have poor customer service and are a very greedy company! Greystar takes the word of the cleaning company that a vacant apartment needs to be cleaned, without a walk through. The apartment management never even looks to see if the apartment needs cleaning or not..

Read full review
Website
1.7 (510 reviews)
2 (302 reviews)
Reviewer's quote

...Website processes are confusing. Told we have to pay for sprinkler heads that were broken when we moved in. Customer care individuals seemed as confused and helpless as I felt...

Read full review

Instead I was ushered to a 2nd floor unit in building 8(which was not one of the units available on the website at that time). Tara talked very highly of the new amenities; new hard wood flooring, new bathroom, and the only one in the property with a keyless entry (LATCH), which honestly was the...

Read full review
Product or Service Quality
1.1 (494 reviews)
1.5 (241 reviews)
Reviewer's quote

...Our dish washer literally did not function for 3 months and after several service calls in..

Read full review

...Greystar just good at making the worst service even worse..

Read full review
Value for money
1.3 (475 reviews)
1.6 (236 reviews)
Reviewer's quote

...It's all about the money, and they legitimately do not care for the tenants..

Read full review

Two weeks ago I put up a Deposit of $750 did not get the apartment ? Why has it not been mailed?why it has not been mailed?I am a Senior Citizen and the First of every month I have 10 Scripts filled at Walgreens I need my money to live! How Dare them take from a 74 Yr. old!..

Read full review

American Homes 4 Rent and Greystar Pros and Cons

Pros
  • Location
  • How easy it was to start the rental process
  • Neighbors
  • Property location
  • Location
  • Community size
Cons
  • Customer service
  • Ethics
  • Treatment by local mgr and limited escalation procedures
  • Management
  • Poor customer service
  • Lack of concern

American Homes 4 Rent and Greystar Most Positive Reviews

Top rated reviews
5

If you are reading this and thinking of renting from American Homes 4 Rent, do your self a big favor and don't do it.
T...

Read full review
5

My apartment floods every time is rains I am told they are working on it. Apparently it takes a year to work on it and...

Read full review
5

I rented with these guys a little over a year ago. I read all of the reviews, and was scared at first, but non of the...

Read full review
5

For the first three years living here was fine. NOW almost overnight this property has gone to ***. Everything is old...

Read full review

American Homes 4 Rent and Greystar Most Critical Reviews

Lowest rated reviews
1

This company said they never received my payment, I sent them my bank stmt as proof and they said that wasn't good...

Read full review
1

I live at Remington Park Apartments in Houston. The manager, Yolanda Burks is rude and incompetent. There was...

Read full review
1

Worst renting experience ever! This company is run by a bunch of unethical crooks and they need to be sued and shut...

Read full review
1

THIS IS AN ACTUAL EMAIL SENT TO CORPORATE MANAGEMENT! THEY OFFERED ME $1000 TO KEEP MY MOUTH SHUT ABOUT THE DEPLORABLE C...

Read full review

American Homes 4 Rent and Greystar Latest Reviews

Recent published reviews
1.2

First they move me and my son into a home they knew had a black mold issued and just painted over it too re-rent it....

Read full review
No votes

For my daughter’s bday in May and during quarantine, I thought it would be cute to put in the window a bday sign and HON...

Read full review
1

American Homes For Rent has consistently refused to fix leaky plumbing which caused extensive mold damage. Now I have...

Read full review
3

I owe you company an eviction judgement of $1,032. I just need to know how to pay it. I lived in Avana 3131 on SW 89th...

Read full review

American Homes 4 Rent and Greystar Products and Services

Most reviewed product and services
  • American Homes 4 Rent House Rental (325 reviews)
  • American Homes 4 Rent Customer Care (150 reviews)
  • American Homes 4 Rent Property Rental (101 reviews)
  • Greystar Apartment Rental (73 reviews)
  • Greystar Customer Care (53 reviews)
  • Greystar Property Manager (40 reviews)