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Delete
  • 1 ISSUES RESOLVED
  • 504 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $8.5K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
  • Location 9
  • How easy it was to start the rental process 6
  • Neighbors 5
  • Home 5
  • How they were helpful at first 3

Customers don't like

  • Customer service15
  • Bogus charges7
  • Treatment by local mgr and limited escalation procedures6
  • Managers do not return phone calls or emails5
  • Lack of intergrity5
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Equity Residential

Real Estate
  • 0 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $52.1K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
  • Way it was before equity owned the building 2
  • Community 1

Customers don't like

  • Management2
  • Deceptive business practices2
  • Office workers1
  • Noise from thin wall1
  • Noise from thin floor1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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