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Delete
  • 1 ISSUES RESOLVED
  • 575 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $22.4K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
  • Location 10
  • How easy it was to start the rental process 9
  • Neighbors 6
  • House 5
  • Home 5

Customers don't like

  • Customer service16
  • Treatment by local mgr and limited escalation procedures7
  • Bogus charges7
  • Managers do not return phone calls or emails6
  • Ethics6
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Equity Residential

Real Estate
  • 0 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $50.7K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
  • Way it was before equity owned the building 2
  • Community 1

Customers don't like

  • Management2
  • Deceptive business practices2
  • Office workers1
  • Noise from thin wall1
  • Noise from thin floor1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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