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  • 1 ISSUES RESOLVED
  • 592 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $21.7K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
  • Location 10
  • How easy it was to start the rental process 9
  • Neighbors 6
  • House 5
  • Home 5

Customers don't like

  • Customer service16
  • Treatment by local mgr and limited escalation procedures8
  • Bogus charges7
  • Managers do not return phone calls or emails6
  • Ethics6
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CastleRock REO

Real Estate
Has verified representatives
  • 1 ISSUES RESOLVED
  • 7 COMPANY RESPONSES
  • 31 TOTAL REVIEWS
  • $7.3K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
2.7
Customer service
Website
Staff
Diversity of Products or Services
  • Quick responses 1
  • Customer service 1

Customers don't like

  • Working for free on castle rock properties1
  • Working for free inspecting alot of properties for free1
  • Way i was treated by a rep1
  • Sarcasm time and money wasting1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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