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American Home Shield

Household Services
  • 3 ISSUES RESOLVED
  • 1764 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Website
Turnaround Time
  • Ability to submit service request 8
  • Easy payment 7
  • Setting up original appointment 6
  • Would not respond to complaints 6
  • Quick response from contractor 5

Customers don't like

  • Poor customer service23
  • Zero integrity17
  • Not honoring their contract9
  • Too long of wait on the phone8
  • No real commitment to customer7
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Warrantech

Household Services
  • 1 ISSUES RESOLVED
  • 185 TOTAL REVIEWS
  • $94K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.1
Customer service
Reliability
Staff
Website
Turnaround Time
  • Answered the phone 4
  • That they answred the phone 1

Customers don't like

  • Run around4
  • Long hold periods4
  • Refused to reactivate repair order3
  • Supervisors not available3
  • Unprofessionalism2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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