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American Home Shield

Household Services
  • 5 ISSUES RESOLVED
  • 2030 TOTAL REVIEWS
  • $960K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Website
Turnaround Time
  • Easy payment 9
  • Ability to submit service request 8
  • Setting up original appointment 7
  • Quick response from contractor 5
  • Idea 5

Customers don't like

  • Poor customer service88
  • Zero integrity17
  • Not honoring their contract10
  • Too long of wait on the phone9
  • No real commitment to customer8
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Warrantech

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 241 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.2
Customer service
Reliability
Staff
Website
Turnaround Time
  • Answered the phone 4
  • That they answred the phone 1
  • Stood behind the warranty 1
  • Service company that tried to fix tv 1
  • People i spoke with were cordial 1

Customers don't like

  • Supervisors not available5
  • Long hold periods5
  • Unprofessionalism4
  • Run around4
  • Refused to reactivate repair order3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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