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American Home Shield

Household Services
  • 3 ISSUES RESOLVED
  • 1662 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.4
Customer service
Reliability
Diversity of Products or Services
Staff
Website
  • Ability to submit service request 8
  • Easy payment 7
  • Setting up original appointment 6
  • Would not respond to complaints 6
  • Quick response from contractor 5

Customers don't like

  • Poor customer service23
  • Zero integrity17
  • Terrible service14
  • Terrible attitude13
  • Not honoring their contract9
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Warrantech

Household Services
  • 1 ISSUES RESOLVED
  • 165 TOTAL REVIEWS
  • $91.1K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.2
Customer service
Reliability
Diversity of Products or Services
Staff
Website
  • Answered the phone 4
  • That they answred the phone 1

Customers don't like

  • Run around4
  • Long hold periods4
  • Refused to reactivate repair order3
  • Supervisors not available3
  • Unprofessionalism2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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