American Home Shield vs The Maids

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American Home Shield

Household Services
  • 2 ISSUES RESOLVED
  • 1446 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Ability to submit service request 7
  • Easy payment 6
  • Quick response from contractor 5
  • Setting up original appointment 5
  • Would not respond to complaints 4

Customers don't like

  • Poor customer service62
  • Zero integrity35
  • Terrible service26
  • Bad customer care20
  • Terrible attitude17

Products by American Home Shield

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The Maids

Cleaning Services
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $296 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Way they cleaned the kitchen 2
  • Cleaning of the kitchen 2
  • Ease to schedule 1
  • Niceness of workers 1
  • Hard working 1

Customers don't like

  • Execution1
  • Lack of common sense and professionalism1
  • Lack of communication from supervisor1
  • Misrepresentation1
  • Workmanship1

Products by The Maids

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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