American Home Shield vs The Cleaning Authority

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American Home Shield

Household Services
  • 2 ISSUES RESOLVED
  • 1443 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Ability to submit service request 7
  • Easy payment 6
  • Quick response from contractor 5
  • Setting up original appointment 5
  • Would not respond to complaints 4

Customers don't like

  • Poor customer service62
  • Zero integrity35
  • Terrible service26
  • Bad customer care20
  • Terrible attitude17

Products by American Home Shield

No items

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The Cleaning Authority

Cleaning Services
  • 1 ISSUES RESOLVED
  • 236 TOTAL REVIEWS
  • $79.2K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Cleaning staff 3
  • Low cost 2
  • Owners 1
  • Your lack of communication 1
  • Quality of cleaning 1

Customers don't like

  • Poor customer service12
  • Poor quality of work12
  • Sloppy work10
  • Attitudes8
  • Customer service8

Products by The Cleaning Authority

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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