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American Home Shield

Household Services
  • 4 ISSUES RESOLVED
  • 1968 TOTAL REVIEWS
  • $940K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Diversity of Products or Services
Website
  • Easy payment 9
  • Ability to submit service request 8
  • Setting up original appointment 7
  • Quick response from contractor 5
  • Idea 5

Customers don't like

  • Poor customer service26
  • Zero integrity17
  • Not honoring their contract9
  • Too long of wait on the phone8
  • No real commitment to customer7
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The Cleaning Authority

Cleaning Services
  • 2 ISSUES RESOLVED
  • 266 TOTAL REVIEWS
  • $81.2K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Customer service
Staff
Reliability
Diversity of Products or Services
Website
  • Cleaning staff 3
  • Low cost 2
  • Your lack of communication 1
  • Quality of cleaning 1
  • Owners 1

Customers don't like

  • Sloppy work6
  • Poor customer service6
  • Attitudes6
  • Poor quality of work5
  • Unprofession management2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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