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American Home Shield

Household Services
  • 3 ISSUES RESOLVED
  • 1791 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.4
Customer service
Reliability
Diversity of Products or Services
Staff
Website
  • Easy payment 7
  • Ability to submit service request 6
  • Setting up original appointment 6
  • Would not respond to complaints 6
  • Friendly on phone 5

Customers don't like

  • Poor customer service23
  • Zero integrity17
  • Not honoring their contract9
  • Too long of wait on the phone8
  • No real commitment to customer7
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Terminix

Household Services
  • 0 ISSUES RESOLVED
  • 697 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.4
Customer service
Reliability
Diversity of Products or Services
Staff
Website
  • Technicians 7
  • Technicians that did their job and had product available 5
  • Horrific 3
  • Tech who service home 3
  • Staff who service property 3

Customers don't like

  • Service7
  • Fraudulent activity5
  • Impossible scheduling4
  • Service received4
  • Poor coordination4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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