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American Home Shield

Household Services
  • 4 ISSUES RESOLVED
  • 1838 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Ability to submit service request 8
  • Easy payment 8
  • Setting up original appointment 7
  • Would not respond to complaints 6
  • Quick response from contractor 5

Customers don't like

  • Poor customer service27
  • Zero integrity17
  • Not honoring their contract9
  • Too long of wait on the phone8
  • No real commitment to customer7
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Stanley Steemer

Household Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 528 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.0
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Timely service 8
  • Technicians were polite 4
  • Emplyees 3
  • Workmen were polite 3
  • Finished product 3

Customers don't like

  • Cleaning of carpets6
  • Service6
  • Unprofessional4
  • Customer service3
  • Rush2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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