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American Home Shield

Household Services
  • 3 ISSUES RESOLVED
  • 1791 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Staff
Website
  • Ability to submit service request 8
  • Easy payment 7
  • Setting up original appointment 6
  • Would not respond to complaints 6
  • Quick response from contractor 5

Customers don't like

  • Poor customer service27
  • Zero integrity17
  • Not honoring their contract9
  • Too long of wait on the phone8
  • No real commitment to customer7
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Squaretrade

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 159 TOTAL REVIEWS
  • $40.7K CLAIMED LOSSES
  • $565 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Staff
Website
  • Service i received in the past 5
  • Initial ploy sounded good 2
  • Low price for insurance 2
  • Price 2
  • Went over and above to resolve my problem 2

Customers don't like

  • Run around no positive service4
  • Being deceived4
  • Never replaced or repaired as agreed4
  • Warranty and their customer service3
  • Way i was treated3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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