American Home Shield vs Squaretrade

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American Home Shield

Household Services
  • 2 ISSUES RESOLVED
  • 1443 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Staff
Website
  • Ability to submit service request 7
  • Easy payment 6
  • Quick response from contractor 5
  • Setting up original appointment 5
  • Would not respond to complaints 4

Customers don't like

  • Poor customer service62
  • Zero integrity35
  • Terrible service26
  • Bad customer care20
  • Terrible attitude17

Products by American Home Shield

No items

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Squaretrade

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $21.7K CLAIMED LOSSES
  • $482 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Staff
Website
  • Service i received in the past 4
  • Low price for insurance 1
  • Price 1
  • Product is it was useable 1
  • Went over and above to resolve my problem 1

Customers don't like

  • Being deceived11
  • Run around no positive service11
  • Never replaced or repaired as agreed7
  • Being lied to5
  • Have not taken responsibilty for covered phone5

Products by Squaretrade

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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