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American Home Shield

Household Services
  • 5 ISSUES RESOLVED
  • 2067 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Easy payment 9
  • Ability to submit service request 8
  • Setting up original appointment 7
  • Quick response from contractor 5
  • Idea 5

Customers don't like

  • Poor customer service89
  • Zero integrity17
  • Not honoring their contract10
  • Too long of wait on the phone9
  • No real commitment to customer8
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Servpro

Household Services
Has verified representatives
  • 1 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 77 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.6
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Initial quick response 2
  • It when they left 1
  • Initial work estimate and diagram complete with job description 1
  • Friendly technicians 1

Customers don't like

  • Poor customer service4
  • Dishonesty2
  • Bill for services they do not perform2
  • Whole experience1
  • Theives1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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