PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Select Home Warranty and American Home Shield as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Select Home Warranty
Has Verified Representatives
3.2
Select Home Warranty
American Home Shield

Select Home Warranty and American Home Shield Overview

Total reviews 522 4671
Company responses 474 0
Issues resolved 3 38

Select Home Warranty and American Home Shield Consumer Ratings

Rank
29 out of 550 in Household Services category
326 out of 1820 in Insurance category
Customer service
93 in category
337 in category
Good Value for Money
0 in category
No votes
Coverage
0 in category
No votes
Ordering Process
0 in category
No votes

Select Home Warranty and American Home Shield Rating Details

Customer service
1.3
(376 reviews)
1.2
(2366 reviews)
Reviewer's quote

...Their customer service told me the same thing. Now that they have my $525 their story has changed. On five occasions they said they would send me my money, to date absolutely nothing...

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WHAT KIND OF CUSTOMER SERVICE IS THIS?! On March 25, 2024, a technician was supposed to come back out to my home in order to get the control panel for repairs because now the part cannot be found and they'd rather repair the panel versus replacing the stove. WHAT THE *** AM I PAYING YOU GUYS FOR?!...

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Good Value for Money
1.3
(271 reviews)
No votes
Reviewer's quote

...I want all my money back and I fix it myself. If I get no answer, I will involve the district attorney and chamber of commerce..

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No items

Coverage
1.3
(271 reviews)
No votes
Reviewer's quote

This Agreement sets forth all of the household appliances and systems covered under this Agreement and the specific items that are excluded from coverage. In the event an appliance or system is not mentioned in this Agreement, it will not be covered under this Agreement. Please read the entire...

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No items

Ordering Process
1.5
(268 reviews)
No votes
Reviewer's quote

Ordering process? Well, the process of ordering and paying for the service agreement is excellent. But that is to their benefit, so it really doesn't mean a thing to customers. Since it is not possible to skip the rating altogether, I am going to give them one star on all categories - and hope they...

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No items

Select Home Warranty and American Home Shield Pros and Cons

Pros
  • That i never have to deal with them again
  • I thought i liked the price
  • I thought i liked the price and the coverage
  • Setting up original appointment
  • Non
  • Easy payment
Cons
  • Horrible customer service
  • Fraudulent company
  • Deceptive practices
  • Poor customer service
  • Zero integrity
  • Too long of wait on the phone

Select Home Warranty and American Home Shield Most Positive Reviews

Top rated reviews
5

Was a very easy process....Richard did a excellent job explaining my options as well as exploring all possible...

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5

The total experience was at least 7 stars.
AHS reps were kind and very knowledgeable. The initial service tech was great....

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5

I never imagined that Select will cost so much for my repairs. I read their Terms and it was fine as long as you know...

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5

This *** ain't make no sense little shorty Homeslice.

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Select Home Warranty and American Home Shield Most Critical Reviews

Lowest rated reviews
1

Their sales pitch is great, just hope you do not have to use their services.
These people are scammers. Very unprofess...

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1

Called American Home Shield to service a broken garage. They sent a person out, but $75 (and two minutes) later, I was...

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1

I purchased this appliance coverage in November 2023.
Since then I made a call to "Repair or Replace" my dishwasher. I wa...

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1

I purchased a home warranty from this company. As soon as I moved into my home, I detected an AC leak that was damaging...

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Select Home Warranty and American Home Shield Latest Reviews

Recent published reviews
1

Over three weeks now and no one has showed up. I want all my money back and I fix it myself..
If I get no answer, I will...

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No votes

The service was every poor. It was so bad I cancelled my service contract after 10 years. I was not allowed to speak to...

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4

No one has called regarding service on my air conditioner. It used to take 1 day to get info about the service...

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No votes

I take some solace in knowing that there are others who have had a poor experience with American Home Shield.
I am NOT re...

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