PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Select Home Warranty and American Home Shield as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Select Home Warranty
American Home Shield

Select Home Warranty and American Home Shield Overview

Total reviews 364 3414
Company responses 330 0
Issues resolved 1 17

Select Home Warranty and American Home Shield Consumer Ratings

Rank
62 out of 917 in Household Services category
141 out of 917 in Household Services category
Customer service
94 in category
106 in category
Coverage
0 in category
No votes
Good Value for Money
0 in category
No votes
Ordering Process
0 in category
No votes

Select Home Warranty and American Home Shield Rating Details

Customer service
1.4 (240 reviews)
1.2 (1632 reviews)
Reviewer's quote

Poor customer service, unwilling to work with us and fired our contractor for not submitting his timely report on both of my appliances that broke at the same time! When asked to speak to a supervisor on many calls -was told not allowed or possible. many of them foreigners and difficult to...

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...Outsourcing can be great at times but sucks when it comes to customer service..

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Coverage
1.5 (139 reviews)
No votes
Reviewer's quote

I paid in advance for several years of coverage. Select Home Warranty's policy is that the customer is to call them for a reference number on a job, and so they can speak to the plumber, contractor, carpenter who will be doing the repairs. Every time I called Select Home Warranty I would be put...

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No items

Good Value for Money
1.5 (139 reviews)
No votes
Reviewer's quote

...nothing send their keeping my money. somebody has to go in that company and find out who is running it. looks like a scam...

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No items

Ordering Process
1.7 (136 reviews)
No votes
Reviewer's quote

Ordering process? Well, the process of ordering and paying for the service agreement is excellent. But that is to their benefit, so it really doesn't mean a thing to customers. Since it is not possible to skip the rating altogether, I am going to give them one star on all categories - and hope they...

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No items

Select Home Warranty and American Home Shield Pros and Cons

Pros
  • That i never have to deal with them again
  • I thought i liked the price
  • I thought price and coverage sounded great
  • Setting up original appointment
  • Easy payment
  • Ability to submit service request
Cons
  • Horrible customer service
  • Deceptive practices
  • Fraudulent company
  • Poor customer service
  • Zero integrity
  • Too long of wait on the phone

Select Home Warranty and American Home Shield Most Positive Reviews

Top rated reviews
5

Do not waste your time on purchasing a home warranty as the most important things that break down are not covered by...

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5

I've had AHS for 2 years and have had 6 service calls with absolutely no problems. My only complaint would be that...

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5

I never imagined that Select will cost so much for my repairs. I read their Terms and it was fine as long as you know...

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5

I first filed a claim in september, 2014 for a microwave repair. ..after literally months it was determined by ahs that...

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Select Home Warranty and American Home Shield Most Critical Reviews

Lowest rated reviews
1

I spent a long time on the phone and online going through a new home warranty plan to make sure everything in my home...

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1

When my mother contacted American Home Shield, they used a Palming Company, Inter-City Plumbing owned by James Barrett....

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1

I bought an warranty policy with Select Home Warranty because the house I purchased has many high end appliances as well...

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1

I called AHS and told them that my fridge was not working. After waiting for one week, they sent a Sears Tech out who...

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Select Home Warranty and American Home Shield Latest Reviews

Recent published reviews
1

I have learned my lesson from my mistake by getting fooled with the representative who said they cover everything at...

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1.1

I have three policies with this company and this is the first time I have gone to use them in many years. I accepted...

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1

Put in a claim June 22nd for Ac unit. Would only pay $150 out of a $600 repair. I paid for the repair out of pocket....

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No votes

I have call for the past 2 weeks during my available time and can not get an APPROVED REPLACEMENT process to purchase a...

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Select Home Warranty and American Home Shield Products and Services

Most reviewed product and services
  • Select Home Warranty Warranty (68 reviews)
  • Select Home Warranty Homeowners Policy Claim (50 reviews)
  • Select Home Warranty Claim (47 reviews)
  • American Home Shield Warranty (493 reviews)
  • American Home Shield Customer Care (471 reviews)
  • American Home Shield Home Warranty (150 reviews)