PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Home Shield and Select Home Warranty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Home Shield
Select Home Warranty

American Home Shield and Select Home Warranty Overview

Total reviews
3145
329
Company responses
0
301
Issues resolved
14
0

American Home Shield and Select Home Warranty Consumer Ratings

Rank
140 out of 940 in Household Services category
63 out of 940 in Household Services category
Customer service
No votes
93 in category
Reliability
No votes
110 in category
Warranty
No votes
93 in category
Product or Service Quality
No votes
113 in category

American Home Shield and Select Home Warranty Rating Details

Customer service
No votes
1.4 (210 reviews)
Reviewer's quote

I have been with AHS for over 14 yrs and have seen a definite drop in customer service and their business practice is to stall, lie, and deflect. Why can't companies do the right thing? I have spent over $12K with AHS over the years. AHS please help me, my health will not allow another summer...

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Whether it is the salespeople, the customer service reps, the contractors, or the management, I experienced incident after incident where they provided shoddy service and/or failed to live up to their promises. It finally got to the point that I was so frustrated that I cancelled my policies. SHW...

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Reliability
No votes
1.1 (88 reviews)
Reviewer's quote

0 Customer service Turnaround Time Reliability Staff Advertised vs Delivered Warranty Price Affordability Service Scheduling Value for money Product or Service Quality PRODUCT OR SERVICE Not specified REASON OF REVIEW / MONETARY LOSS Poor customer service and delays / Not specified PREFERRED...

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No items

Warranty
No votes
1.1 (78 reviews)
Reviewer's quote

AHS appeared to never really cover anything, in my opinion at this point, it was financially burdensome to maintain the warranty. AHS's response was to threaten with reporting me to collections, to negatively impact my credit and to further burden myself financially with any legal proceedings. Even...

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No items

Product or Service Quality
No votes
1.1 (81 reviews)
Reviewer's quote

) Why is there not a place on the website for service follow up? The only way to follow up is to request a new service. This is a weak customer service part of what AHS provides. There are ways to automate feedback or for clients to even comment about the service they are getting, but instead the...

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No items

American Home Shield and Select Home Warranty Pros and Cons

Pros
  • Setting up original appointment
  • Easy payment
  • Ability to submit service request
  • That i never have to deal with them again
  • I thought i liked the price
  • I thought price and coverage sounded great
Cons
  • Poor customer service
  • Zero integrity
  • Customer service
  • Horrible customer service
  • Deceptive practices
  • Will not repair items

American Home Shield and Select Home Warranty Most Positive Reviews

Top rated reviews
5

I've had AHS for 2 years and have had 6 service calls with absolutely no problems. My only complaint would be that...

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5

Do not waste your time on purchasing a home warranty as the most important things that break down are not covered by...

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5

I first filed a claim in september, 2014 for a microwave repair. ..after literally months it was determined by ahs that...

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5

I never imagined that Select will cost so much for my repairs. I read their Terms and it was fine as long as you know...

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American Home Shield and Select Home Warranty Most Critical Reviews

Lowest rated reviews
1

When my mother contacted American Home Shield, they used a Palming Company, Inter-City Plumbing owned by James Barrett....

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1

I spent a long time on the phone and online going through a new home warranty plan to make sure everything in my home...

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1

I called AHS and told them that my fridge was not working. After waiting for one week, they sent a Sears Tech out who...

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1

I bought an warranty policy with Select Home Warranty because the house I purchased has many high end appliances as well...

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American Home Shield and Select Home Warranty Latest Reviews

Recent published reviews
1.3

I am a permanent and totally disable Veteran. Last year in June I begin experiencing issues with one of my AC units. I...

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1

I had a shower drain leakage and called Select for repair claim. They were unable to secure a technician and asked me...

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1.5

My fridge is broken and has been for 4 weeks - contactor sent out by AHS waited 5 days after they recieved the part and...

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1

I had a plumbing problem that flooded the house. After 3 days without water in the house and not getting a response...

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American Home Shield and Select Home Warranty Products and Services

Most reviewed product and services
  • American Home Shield Warranty (460 reviews)
  • American Home Shield Customer Care (454 reviews)
  • American Home Shield Home Warranty (149 reviews)
  • Select Home Warranty Warranty (62 reviews)
  • Select Home Warranty Homeowners Policy Claim (47 reviews)
  • Select Home Warranty Claim (43 reviews)