PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Home Shield and Select Home Warranty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Select Home Warranty
Has Verified Representatives
2.6
American Home Shield
Select Home Warranty

American Home Shield and Select Home Warranty Overview

Total reviews 3555 385
Company responses 0 351
Issues resolved 21 1

American Home Shield and Select Home Warranty Consumer Ratings

Rank
140 out of 871 in Household Services category
61 out of 871 in Household Services category
Customer service
106 in category
94 in category
Reliability
104 in category
112 in category
Warranty
78 in category
98 in category
Product or Service Quality
107 in category
121 in category

American Home Shield and Select Home Warranty Rating Details

Customer service
1.2 (1716 reviews)
1.3 (259 reviews)
Reviewer's quote

...I will have to be done with them if this is the poor customer service that is now their normal. It is ashamed too, they were once a good company!..

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I waited the 48 hours and on Saturday December 12th I called to follow up, only to be told I would have to wait another 24-48 hours, but the customer service contact said the would expedite the claim and I would receive an e-mail some time that day (decemberr12th). I paid select home warranty over...

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Reliability
1.2 (1536 reviews)
1.1 (88 reviews)
Reviewer's quote

0 Customer service Turnaround Time Reliability Staff Advertised vs Delivered Warranty Price Affordability Service Scheduling Value for money Product or Service Quality PRODUCT OR SERVICE Not specified REASON OF REVIEW / MONETARY LOSS Poor customer service and delays / Not specified PREFERRED...

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No items

Warranty
1.3 (1509 reviews)
1.1 (78 reviews)
Reviewer's quote

I called AHS (American Home Shield), our Warranty Company, and they asked for a credit card # before they would do anything. Boy, that made my problem, and me, feel real significant! Then they finally scheduled a repairman to come look at the machine, one week later. The repairman sent by AHS said...

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No items

Product or Service Quality
1.3 (1498 reviews)
1.1 (81 reviews)
Reviewer's quote

Service provider did not show up for appt. My appt was at 2:00pm to 2:15pm that I had to leave work to come meet the service provider. I did not receive a phone call stating that the service provider was behind on appts...

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No items

American Home Shield and Select Home Warranty Pros and Cons

Pros
  • Setting up original appointment
  • Easy payment
  • It seemed like a great company at first
  • That i never have to deal with them again
  • I thought i liked the price
  • I thought price and coverage sounded great
Cons
  • Poor customer service
  • Zero integrity
  • Too long of wait on the phone
  • Horrible customer service
  • Deceptive practices
  • Fraudulent company

American Home Shield and Select Home Warranty Most Positive Reviews

Top rated reviews
5

I've had AHS for 2 years and have had 6 service calls with absolutely no problems. My only complaint would be that...

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5

Do not waste your time on purchasing a home warranty as the most important things that break down are not covered by...

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5

I first filed a claim in september, 2014 for a microwave repair. ..after literally months it was determined by ahs that...

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5

I never imagined that Select will cost so much for my repairs. I read their Terms and it was fine as long as you know...

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American Home Shield and Select Home Warranty Most Critical Reviews

Lowest rated reviews
1

When my mother contacted American Home Shield, they used a Palming Company, Inter-City Plumbing owned by James Barrett....

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1

I spent a long time on the phone and online going through a new home warranty plan to make sure everything in my home...

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1

I called AHS and told them that my fridge was not working. After waiting for one week, they sent a Sears Tech out who...

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1

I bought an warranty policy with Select Home Warranty because the house I purchased has many high end appliances as well...

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American Home Shield and Select Home Warranty Latest Reviews

Recent published reviews
1.2

I am right now 1 1/2 months waiting on getting a heating element replaced in my dishwasher! I have been with them...

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1

Told to get it repaired or replaced on my own and then they will reimburse me $150 for a refrigerator and a dishwasher...

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No votes

To whom it may concern: My name is Aman Arsad and I'm a 100% disabled veteran . I writing this email because I am a very...

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1

3 different claims in a year. All 3 were for repairs that were several hundred dollars. And for all 3 I had to pay out...

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American Home Shield and Select Home Warranty Products and Services

Most reviewed product and services
  • American Home Shield Warranty (505 reviews)
  • American Home Shield Home Warranty (150 reviews)
  • American Home Shield Homeowners Policy Claim (140 reviews)
  • Select Home Warranty Warranty (73 reviews)
  • Select Home Warranty Homeowners Policy Claim (50 reviews)
  • Select Home Warranty Claim (50 reviews)