PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Home Shield and Select Home Warranty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Home Shield
Select Home Warranty

American Home Shield and Select Home Warranty Overview

Total reviews
3027
296
Company responses
0
271
Issues resolved
12
0

American Home Shield was first mentioned on PissedConsumer on Aug 21, 2007 and since then this brand received 3027 reviews. It is 2731 reviews more than Select Home Warranty received since Dec 1, 2014.

American Home Shield and Select Home Warranty Consumer Ratings

Rank
140 out of 1665 in Household Services category
61 out of 1665 in Household Services category
Customer service
107 in category
No votes
Warranty
79 in category
No votes
Reliability
99 in category
No votes

According to consumer ratings and reviews, Select Home Warranty ranks 79 points higher in the Household Services category than American Home Shield. People gave American Home Shield 1.2 stars for Customer service criterion in Household Services category and it is 195 points higher than the worst rated brand in this category. Regarding Reliability criterion, consumers gave American Home Shield 1.2 stars and it is 67% greater than other in category.

American Home Shield and Select Home Warranty Rating Details

Customer service
1.2 (1397 reviews)
No votes
Reviewer's quote

...We were told by a rude customer service representative to go and stay with relatives or neighbors. Instead, my family and I had to stay in a hotel until AHS send a contractor. As of this day, December 6, 2019, my dryer went out and a Sears contractor came out and stated the heating element was bad...

PissedConsumer1724926

64 since April of this year (2019) with zero satisfactory service. Countless hours have been wasted on the phone with Select Home Warranty trying to get repairs / resolution and reimbursement for two claims (Plumbing Stoppage which we had to wait 7 weeks for the repair and ultimately had to get our...

Tianne
Warranty
1.3 (1241 reviews)
No votes
Reviewer's quote

...Rep was advised I never ordered a warranty. First rep wanted me to give her my information. Apart from "account number" and name, I said no...

Mary J

No items

Reliability
1.2 (1241 reviews)
No votes
Reviewer's quote

0 Customer service Turnaround Time Reliability Staff Advertised vs Delivered Warranty Price Affordability Service Scheduling Value for money Product or Service Quality PRODUCT OR SERVICE Not specified REASON OF REVIEW / MONETARY LOSS Poor customer service and delays / Not specified PREFERRED...

PissedConsumer1033871

No items

American Home Shield and Select Home Warranty Pros and Cons

Pros
  • Setting up original appointment
  • Easy payment
  • Ability to submit service request
  • That i never have to deal with them again
  • I thought i liked the price
  • I thought price and coverage sounded great
Cons
  • Poor customer service
  • Zero integrity
  • Customer service
  • Horrible customer service
  • Deceptive practices
  • Will not repair items

American Home Shield and Select Home Warranty Most Positive Reviews

Top rated reviews
5

I've had AHS for 2 years and have had 6 service calls with absolutely no problems. My only complaint would be that...

5

Do not waste your time on purchasing a home warranty as the most important things that break down are not covered by...

American Home Shield and Select Home Warranty Most Critical Reviews

Lowest rated reviews
1

When my mother contacted American Home Shield, they used a Palming Company, Inter-City Plumbing owned by James Barrett....

1

I spent a long time on the phone and online going through a new home warranty plan to make sure everything in my home...

American Home Shield and Select Home Warranty Latest Reviews

Recent published reviews
1

Worst experience I've ever had trying to replace an appliance. No communication, hours on the phone with "customer...

Read all 3027 reviews

After a few months I HAVE not RECEIVED MY POLICY AS PROMISED PER SNAIL MAIL.

Read all 287 reviews

American Home Shield and Select Home Warranty Products and Services

Most reviewed product and services
  • American Home Shield Customer Care (447 reviews)
  • American Home Shield Warranty (446 reviews)
  • American Home Shield Home Warranty (147 reviews)
  • Select Home Warranty Warranty (52 reviews)
  • Select Home Warranty Homeowners Policy Claim (44 reviews)
  • Select Home Warranty Claim (39 reviews)