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American Home Shield

Household Services
  • 5 ISSUES RESOLVED
  • 2030 TOTAL REVIEWS
  • $960K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Website
  • Easy payment 9
  • Ability to submit service request 8
  • Setting up original appointment 7
  • Quick response from contractor 5
  • Idea 5

Customers don't like

  • Poor customer service88
  • Zero integrity17
  • Not honoring their contract10
  • Too long of wait on the phone9
  • No real commitment to customer8
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Sears

Supermarkets and Malls
  • 19 ISSUES RESOLVED
  • 4824 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Staff
Diversity of Products or Services
Website
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Nightmare 5
  • Convenience of online ordering 5

Customers don't like

  • Poor customer service164
  • Delivery experience27
  • Service17
  • Home delivery17
  • Lack of accountability9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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