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American Home Shield

Household Services
  • 2 ISSUES RESOLVED
  • 1525 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Ability to submit service request 7
  • Setting up original appointment 5
  • Would not respond to complaints 5
  • Initial contact 4
  • Quick response from contractor 4

Customers don't like

  • Poor customer service59
  • Zero integrity32
  • Terrible service26
  • Bad customer care19
  • Terrible attitude17
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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1036 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Repairman 4
  • Polite and friendly repairmen 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service15
  • Customer service13
  • Customer escalation department12
  • No one with athority10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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