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American Home Shield

Household Services
  • 5 ISSUES RESOLVED
  • 2106 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Diversity of Products or Services
Turnaround Time
  • Easy payment 9
  • Ability to submit service request 8
  • Setting up original appointment 7
  • Quick response from contractor 5
  • Idea 5

Customers don't like

  • Poor customer service89
  • Zero integrity17
  • Not honoring their contract10
  • Too long of wait on the phone9
  • No real commitment to customer8
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Rooter Plus

Household Services
  • 2 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $12K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Reliability
Staff
Diversity of Products or Services
Turnaround Time
  • Plumber came out the same day of my call 1

Customers don't like

  • Tactics in adding cost to their product1
  • Entire expierence1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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