PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Home Shield and Rick Morrell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Home Shield
Rick Morrell

American Home Shield and Rick Morrell Overview

Total reviews
3022
1
Company responses
0
0
Issues resolved
12
0

American Home Shield was first mentioned on PissedConsumer on Aug 21, 2007 and since then this brand received 3022 reviews. It is 3021 reviews more than Rick Morrell received since Jul 13, 2012.

American Home Shield and Rick Morrell Consumer Ratings

Rank
139 out of 1664 in Household Services category
949 out of 1664 in Household Services category
Customer service
108 in category
No votes
Warranty
79 in category
No votes
Reliability
99 in category
No votes

According to consumer ratings and reviews, American Home Shield ranks 810 points higher in the Household Services category than Rick Morrell. People gave American Home Shield 1.2 stars for Customer service criterion in Household Services category and it is 195 points higher than the worst rated brand in this category. Regarding Reliability criterion, consumers gave American Home Shield 1.2 stars and it is 67% greater than other in category.

American Home Shield and Rick Morrell Rating Details

Customer service
1.2 (1395 reviews)
No votes
Reviewer's quote

...We were told by a rude customer service representative to go and stay with relatives or neighbors. Instead, my family and I had to stay in a hotel until AHS send a contractor. As of this day, December 6, 2019, my dryer went out and a Sears contractor came out and stated the heating element was bad...

PissedConsumer1724926

No items

Warranty
1.3 (1240 reviews)
No votes
Reviewer's quote

...Rep was advised I never ordered a warranty. First rep wanted me to give her my information. Apart from "account number" and name, I said no...

Mary J

No items

Reliability
1.2 (1240 reviews)
No votes
Reviewer's quote

0 Customer service Turnaround Time Reliability Staff Advertised vs Delivered Warranty Price Affordability Service Scheduling Value for money Product or Service Quality PRODUCT OR SERVICE Not specified REASON OF REVIEW / MONETARY LOSS Poor customer service and delays / Not specified PREFERRED...

PissedConsumer1033871

No items

American Home Shield and Rick Morrell Pros and Cons

Pros
  • Setting up original appointment
  • Easy payment
  • Ability to submit service request
No votes
Cons
  • Poor customer service
  • Zero integrity
  • Customer service
No votes

American Home Shield and Rick Morrell Most Positive Reviews

Top rated reviews
5

I've had AHS for 2 years and have had 6 service calls with absolutely no problems. My only complaint would be that...

No votes

American Home Shield and Rick Morrell Most Critical Reviews

Lowest rated reviews
1

When my mother contacted American Home Shield, they used a Palming Company, Inter-City Plumbing owned by James Barrett....

No votes

American Home Shield and Rick Morrell Latest Reviews

Recent published reviews
1

American Home Shield is the worst company ever for home warranty. This company falsely advertises what they claim to...

Read all 3022 reviews

My home is over 100 years old.I hired a proffessional paint contractor to pressurewash,prime & paint my house.He left...

Read all 1 review

American Home Shield and Rick Morrell Products and Services

Most reviewed product and services
  • American Home Shield Customer Care (446 reviews)
  • American Home Shield Warranty (446 reviews)
  • American Home Shield Home Warranty (147 reviews)