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American Home Shield

Household Services
  • 4 ISSUES RESOLVED
  • 1927 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Easy payment 9
  • Ability to submit service request 8
  • Setting up original appointment 7
  • Would not respond to complaints 6
  • Quick response from contractor 5

Customers don't like

  • Poor customer service27
  • Zero integrity17
  • Not honoring their contract9
  • Too long of wait on the phone8
  • No real commitment to customer7
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Orkin

Household Services
  • 1 ISSUES RESOLVED
  • 196 TOTAL REVIEWS
  • $82.8K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Service tech 2
  • Friendly 2
  • Technicians 1
  • Pest control service providers are great 1

Customers don't like

  • Customer service3
  • Hate it2
  • Bill even when no service given2
  • Working for orkin1
  • Tech1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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