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American Home Shield

Household Services
  • 4 ISSUES RESOLVED
  • 1872 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Diversity of Products or Services
Website
  • Easy payment 9
  • Ability to submit service request 8
  • Setting up original appointment 7
  • Would not respond to complaints 6
  • Quick response from contractor 5

Customers don't like

  • Poor customer service27
  • Zero integrity17
  • Not honoring their contract9
  • Too long of wait on the phone8
  • No real commitment to customer7
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Luna Flooring

Household Services
  • 1 ISSUES RESOLVED
  • 261 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.5
Customer service
Staff
Reliability
Diversity of Products or Services
Website
  • Installers worked hard 3
  • Speed 2
  • Salesman was very friendly 2
  • Pricing 2
  • Next day installation 2

Customers don't like

  • Customer service6
  • Given the run around4
  • Salesman3
  • Bait and switch3
  • Too much to mention2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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