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American Home Shield

Household Services
  • 6 ISSUES RESOLVED
  • 2193 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Website
  • Easy payment 9
  • Ability to submit service request 8
  • Setting up original appointment 7
  • Quick response from contractor 5
  • Idea 5

Customers don't like

  • Poor customer service92
  • Zero integrity18
  • Not honoring their contract10
  • Too long of wait on the phone9
  • No real commitment to customer8
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Lowes

Supermarkets and Malls
  • 34 ISSUES RESOLVED
  • 3920 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Staff
Diversity of Products or Services
Website
  • Product 10
  • Price 8
  • Would rate zero stars if i could 6
  • Location 6
  • Friendliness of staff 6

Customers don't like

  • Customer service90
  • Customer service received30
  • Service12
  • Lack of response10
  • How they have handled this situation7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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