PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Landmark Home Warranty and American Home Shield as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Landmark Home Warranty
American Home Shield

Landmark Home Warranty and American Home Shield Overview

Total reviews
45
3025
Company responses
3
0
Issues resolved
0
12

American Home Shield was first mentioned on PissedConsumer on Aug 21, 2007 and since then this brand received 3025 reviews. It is 2980 reviews more than Landmark Home Warranty received since Apr 12, 2012.

Landmark Home Warranty and American Home Shield Consumer Ratings

Rank
114 out of 1665 in Household Services category
139 out of 1665 in Household Services category
Staff
118 in category
119 in category
Service Scheduling
64 in category
72 in category
Turnaround Time
77 in category
78 in category

According to consumer ratings and reviews, Landmark Home Warranty ranks 25 points higher in the Household Services category than American Home Shield. People gave Landmark Home Warranty 1.4 stars for Staff criterion in Household Services category and it is 166 points higher than the worst rated brand in this category. At the same time, American Home Shield was rated 1.4 stars for Staff criterion in this category and it is 165 points higher than the worst rated brand in this category. If we look at Service Scheduling criterion, than we see that Landmark Home Warranty has a higher rating than American Home Shield. Regarding Turnaround Time criterion, consumers gave Landmark Home Warranty 1.4 stars and it is 73% greater than other in category. American Home Shield however was rated 1.4 stars and it is 73% greater than other in category.

Landmark Home Warranty and American Home Shield Rating Details

Staff
1.4 (25 reviews)
1.4 (1229 reviews)
Reviewer's quote

They will do anything to weasel out of any coverage.

PissedConsumer1679973

...GE Home Repair Service thinks that a schedule appointment either (1) doesn't have to be honored, or (2) if not honored, due solely to GE's inability to staff it, is the customer's problem and not GE's problem. If you like to do business with a company that thinks that customer's can be treated this way with no...

Steven G
Service Scheduling
1.8 (25 reviews)
1.6 (1204 reviews)
Reviewer's quote

Told Landmark if they can’t get me someone today then let me know! Of course they say they can and want the service fee paid upfront. Call the contractors and the next availability is 6 days away! Nope! Not what I asked for! Called Landmark back and they try other contractors and none available...

Jessica B

It is highly offensive when you pay for a service on time monthly and then when you need to speak with the service provider be placed on hold for hours in order to speak with a human being. Moreover, you continue to play that annoying recording that says you are trying to resolve the long wait...

PissedConsumer1726994
Turnaround Time
1.4 (24 reviews)
1.4 (1126 reviews)
Reviewer's quote

He didn’t do anything and spent in my house just 5 minutes but he had enough time to make a conclusion what is good for the company. Please, please, please Don’t waste time, money and nerves on this company!!!!! PS: : Tiffany, don’t write your answer and “silly” apologies under my review. I don’t...

Natalia T

I am a first time customer of American Home Shield. My active contract date is 6/2019. My first service request began on 6/19 and 30 plus days later, my refrigerator has not been repaired...

Lydia H

Landmark Home Warranty and American Home Shield Pros and Cons

Pros
  • Local customer service rep
  • Was recommended by family prestigious real estate agent
  • Sales pitch
  • Setting up original appointment
  • Easy payment
  • Ability to submit service request
Cons
  • Always looking for a way out of paying a claim
  • Customer service
  • Strong arm practices
  • Poor customer service
  • Zero integrity
  • Customer service

Landmark Home Warranty and American Home Shield Most Positive Reviews

Top rated reviews
5

This is Jolie Mwajuma 1273n aster pl boise id 83704 i need service to my home please help the phone service is not...

5

I've had AHS for 2 years and have had 6 service calls with absolutely no problems. My only complaint would be that...

Landmark Home Warranty and American Home Shield Most Critical Reviews

Lowest rated reviews
1

I hope you are reading this before you buy and not after like myself. Had I read some of these negative reviews, I proba...

1

When my mother contacted American Home Shield, they used a Palming Company, Inter-City Plumbing owned by James Barrett....

Landmark Home Warranty and American Home Shield Latest Reviews

Recent published reviews
1

They will do anything to weasel out of any coverage.

Read all 45 reviews
1

I am in the process with American Home Shield. I have a gas heat pump that have not been working for over a month. I...

Read all 3025 reviews

Landmark Home Warranty and American Home Shield Products and Services

Most reviewed product and services
  • Landmark Home Warranty Warranty (11 reviews)
  • Landmark Home Warranty Home Warranty (7 reviews)
  • Landmark Home Warranty Homeowners Policy Claim (5 reviews)
  • American Home Shield Customer Care (447 reviews)
  • American Home Shield Warranty (446 reviews)
  • American Home Shield Home Warranty (147 reviews)