PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Landmark Home Warranty and American Home Shield as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Landmark Home Warranty
American Home Shield

Landmark Home Warranty and American Home Shield Overview

Total reviews 53 3410
Company responses 3 0
Issues resolved 0 17

Landmark Home Warranty and American Home Shield Consumer Ratings

Rank
144 out of 918 in Household Services category
140 out of 918 in Household Services category
Turnaround Time
81 in category
82 in category
Customer service
91 in category
106 in category
Value for money
93 in category
81 in category
Warranty
89 in category
77 in category

Landmark Home Warranty and American Home Shield Rating Details

Turnaround Time
1.4 (28 reviews)
1.3 (1332 reviews)
Reviewer's quote

...All they do is waste peoples time and take your money! They are the biggest scammers on the planet!..

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0 Customer service Turnaround Time Reliability Staff Advertised vs Delivered Warranty Price Affordability Service Scheduling Value for money Product or Service Quality PRODUCT OR SERVICE Not specified REASON OF REVIEW / MONETARY LOSS Poor customer service and delays / Not specified PREFERRED...

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Customer service
1.4 (27 reviews)
1.2 (1631 reviews)
Reviewer's quote

...Landmark sent me a renewal notice today, I called customer service to advise of my dissapointments this last year and they didn't want to discuss it. It is unfortunate I have to say stay clear of this warranty company..

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...Outsourcing can be great at times but sucks when it comes to customer service..

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Value for money
1.2 (26 reviews)
1.3 (1304 reviews)
Reviewer's quote

...Please, please, please Don’t waste time, money and nerves on this company!!!!! PS: : Tiffany, don’t write your answer and “silly” apologies under my review. I don’t want anything from your company..

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...One young lady said that she had to take the money out of my bank and I gave her my credit card thinking that it would solve the problem. Then the next week came and I got another call. I then sat down and wrote a letter a to AHS 860 Ridge Lake Blvd...

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Warranty
1.2 (26 reviews)
1.3 (1442 reviews)
Reviewer's quote

Had a plumbing emergency with the main line backed up causing flooding in my basement. Told Landmark if they can’t get me someone today then let me know! Of course they say they can and want the service fee paid upfront. Call the contractors and the next availability is 6 days away! Nope! Not what...

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66 we are prepared to cancel our contract immediately, and find a Home Warranty Service that sticks to their word, especially since we have been faithful customers for over 10 years. Sincerely, James E Miller jemwaco02@gmail. com (254) 214-5749 Show quoted text On July 9, 2020, a service request...

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Landmark Home Warranty and American Home Shield Pros and Cons

Pros
  • Sales person was nice at first
  • Local customer service rep
  • Was recommended by family prestigious real estate agent
  • Setting up original appointment
  • Easy payment
  • Ability to submit service request
Cons
  • Customer service
  • Fail to honor warranty contract
  • Always looking for a way out of paying a claim
  • Poor customer service
  • Zero integrity
  • Too long of wait on the phone

Landmark Home Warranty and American Home Shield Most Positive Reviews

Top rated reviews
4.5

So the motor that blows the hot air from our furnace to the rest of the house died. I called Landmark at 7 am—they dispa...

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5

I've had AHS for 2 years and have had 6 service calls with absolutely no problems. My only complaint would be that...

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No votes
5

I first filed a claim in september, 2014 for a microwave repair. ..after literally months it was determined by ahs that...

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Landmark Home Warranty and American Home Shield Most Critical Reviews

Lowest rated reviews
1

I hope you are reading this before you buy and not after like myself. Had I read some of these negative reviews, I proba...

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1

When my mother contacted American Home Shield, they used a Palming Company, Inter-City Plumbing owned by James Barrett....

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1

On May 31 I opened a ticket with Landmark as my fridge was 63 degrees. It is currently June 18. My fridge is still 63 de...

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1

I called AHS and told them that my fridge was not working. After waiting for one week, they sent a Sears Tech out who...

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Landmark Home Warranty and American Home Shield Latest Reviews

Recent published reviews
1

Slow service from J&;;;B Appliance Service Tucson J&B diagnosed the problem (burned out lower...

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1.4

My Microwave oven went out and they were notified to replace by their repair company. Since it is a counter top that is...

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No votes

I wish to request a copy of my. Since I have been told Landmark does not pay for the inside of my air conditioner. And...

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1

On 9/17/20 I called AHS. After going through their insane telephone request for service, I was told by a recording, they...

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Landmark Home Warranty and American Home Shield Products and Services

Most reviewed product and services
  • Landmark Home Warranty Warranty (11 reviews)
  • Landmark Home Warranty Home Warranty (7 reviews)
  • Landmark Home Warranty Homeowners Policy Claim (5 reviews)
  • American Home Shield Warranty (493 reviews)
  • American Home Shield Customer Care (471 reviews)
  • American Home Shield Home Warranty (150 reviews)