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American Home Shield

Household Services
  • 5 ISSUES RESOLVED
  • 2026 TOTAL REVIEWS
  • $960K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Website
  • Easy payment 9
  • Ability to submit service request 8
  • Setting up original appointment 7
  • Quick response from contractor 5
  • Idea 5

Customers don't like

  • Poor customer service88
  • Zero integrity17
  • Too long of wait on the phone9
  • Not honoring their contract9
  • No real commitment to customer7
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Intelius

Media
  • 0 ISSUES RESOLVED
  • 448 TOTAL REVIEWS
  • $19K CLAIMED LOSSES
  • $124 AVERAGE LOSS
1.2
Customer service
Staff
Diversity of Products or Services
Website
  • I thought was a good deal for one time use 1
  • Good customer service 1

Customers don't like

  • Data is inaccurate2
  • Bad customer service2
  • More id proof to opt-out1
  • Inability to opt out1
  • Forced compromise of identity1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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