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American Home Shield

Household Services
  • 4 ISSUES RESOLVED
  • 1963 TOTAL REVIEWS
  • $940K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Website
  • Easy payment 9
  • Ability to submit service request 8
  • Setting up original appointment 7
  • Quick response from contractor 5
  • Idea 5

Customers don't like

  • Poor customer service26
  • Zero integrity17
  • Not honoring their contract9
  • Too long of wait on the phone8
  • No real commitment to customer7
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Home Depot

Supermarkets and Malls
  • 13 ISSUES RESOLVED
  • 1798 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
2.2
Customer service
Staff
Diversity of Products or Services
Website
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • It was easy to initially purchase 4

Customers don't like

  • Lack of customer service28
  • Customer service6
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Not as advertised4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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