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American Home Shield

Household Services
  • 2 ISSUES RESOLVED
  • 1517 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Staff
Website
  • Ability to submit service request 8
  • Easy payment 6
  • Would not respond to complaints 6
  • Quick response from contractor 5
  • Setting up original appointment 5

Customers don't like

  • Poor customer service62
  • Zero integrity35
  • Terrible service26
  • Bad customer care20
  • Terrible attitude17
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Home Depot

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1576 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Staff
Website
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service40
  • Unwilling to fix problem19
  • Customer service9
  • Policy6
  • Waste of time6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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