American Home Shield vs HMS Home Warranty
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American Home Shield
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- 9 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2652 TOTAL REVIEWS
Rank
141 out of 1588
in Household Services category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS418
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SUCCESSFUL92%
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AVG CALL DURATION05:06
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ISSUES RESOLVED7%
Top Products and Services
HMS Home Warranty
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- 4 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 357 TOTAL REVIEWS
Rank
188 out of 1588
in Household Services category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS166
-
SUCCESSFUL91%
-
AVG CALL DURATION02:19
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ISSUES RESOLVED6%
Top Products and Services
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Top Rated American Home Shield Reviews
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American Home Shield - How to beat home warranty companies at their own game
I have discovered how aggrieved homeowners can turn the tables on home warranty companies and beat them at their own game. Please share this with ever...
American Home Shield - If you need to cancel your contract - try this method!!!
If you need to cancel your contract with them, my suggestion is you contact your bank and cancel the debit card (or however method they are charging y...
American Home Shield - I have the number to David Crawford , President of AHS!
We waited 7 days with out air; if it was not for the repair company using oe of thier parts we would be waiting still. the pasrt that AHS ordered...
American Home Shield - Water Heater Nightmare
My water heater went down hard a few days ago but hey, it’s covered under my home warranty, so I confidently got an appointment. “Yes sir, your water...
American Home Shield Sucks
this company is a fraud. at the most it is a discount company, not a home warranty. here is our story: May 8 Placed a request for services with...
American Home Shield - TERRIBLE service !!!!!!!!!
By FAR the absolute WORST company I have EVER dealt with. ALWAYS have an hour or MORE wait on hold to speak to ANYONE. I purchased a AHS warranty on...
American Home Shield - The worst customer service ever
New customer of AHS. In early December, the sewage ejector pump in our basement stopped working. Contacted AHS (as this is a covered part) and they se...
American Home Shield - If there is a negative rating system, I would rate it a -5.
The worst service I have EVER received by ANY vendor I know. Cooktop broke on 02/01/19, Called AHS on 02/01/19; today is 02/28/19, and we don't have...
Top Rated HMS Home Warranty Reviews
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HMS Home Warranty - NOT WORTH THE MONEY OR THE STRESS!!! DON’T DO IT!
Working with HMS has been the WORST customer service experience I have ever had. I have been trying to contact a supervisor to discuss this for a week...
HMS Home Warranty - Prevention of failure
Up until recently I have been a fan of HMS. They have provided timely and complete coverage of various items under my contract. This includes Hot...
HMS Home Warranty - HMS Home Waranty is a scam
This company is a total and complete fraud. I’ve already posted my experience so far with them. It’s still ongoing. What I want to know is how they...
HMS Home Warranty - Refused to address issue; worst customer service ever
I found that my HVAC was infested with mold; it was growing out of my ductwork. I knew the HMS plan didn't cover mold, but I called to see if a...
HMS Home Warranty - Inferior service
We moved into a new house and have tried to use the HMS three times:
1. The first time, someone came out to fix the refrigerator (no water or ice). It...
1. The first time, someone came out to fix the refrigerator (no water or ice). It...
HMS Home Warranty - Don't buy it!
In July of 2018, as a part of my home purchase, I obtained a home
warranty agreement with HMS Home Warranty. During the first week
of October I started...
warranty agreement with HMS Home Warranty. During the first week
of October I started...
HMS Home Warranty - Gas line Repair
I am a first time homebuyer. My husband and I requested the seller to purchase a home warranty for 1 year. HMS was selected for our home warranty. We...
Beware of HMS home warranty scam
If you read the HMS contract it states that you cannot participate in a class action suit. This is how these con artists have been able to run their...
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