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American Home Shield

Household Services
  • 6 ISSUES RESOLVED
  • 2195 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Easy payment 9
  • Ability to submit service request 8
  • Setting up original appointment 7
  • Quick response from contractor 5
  • Idea 5

Customers don't like

  • Poor customer service92
  • Zero integrity18
  • Not honoring their contract10
  • Too long of wait on the phone9
  • No real commitment to customer8
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Gutter Helmet

Household Services
  • 0 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
2.0
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Salesperson 3
  • Sales person 2
  • Performance of product 2
  • Tom 1
  • That they were to keep me from having to clean gutters 1

Customers don't like

  • Customer service7
  • Service call3
  • Mfr will not honor warranty2
  • Discrepancy between ads and fact2
  • Warranty1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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