American Home Shield vs First American Home Warranty
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American Home Shield
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- 8 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2452 TOTAL REVIEWS
Rank
143 out of 1553
in Household Services category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS310
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SUCCESSFUL91%
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AVG CALL DURATION04:34
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ISSUES RESOLVED9%
Top Products and Services
First American Home Warranty
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- 2 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 596 TOTAL REVIEWS
Rank
167 out of 1553
in Household Services category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS2
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SUCCESSFUL100%
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AVG CALL DURATION03:21
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ISSUES RESOLVED50%
Top Products and Services
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Top Rated American Home Shield Reviews
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American Home Shield - How to beat home warranty companies at their own game
I have discovered how aggrieved homeowners can turn the tables on home warranty companies and beat them at their own game. Please share this with ever...
American Home Shield - If you need to cancel your contract - try this method!!!
If you need to cancel your contract with them, my suggestion is you contact your bank and cancel the debit card (or however method they are charging y...
American Home Shield - I have the number to David Crawford , President of AHS!
We waited 7 days with out air; if it was not for the repair company using oe of thier parts we would be waiting still. the pasrt that AHS ordered...
American Home Shield - Water Heater Nightmare
My water heater went down hard a few days ago but hey, it’s covered under my home warranty, so I confidently got an appointment. “Yes sir, your water...
American Home Shield Sucks
this company is a fraud. at the most it is a discount company, not a home warranty. here is our story: May 8 Placed a request for services with...
American Home Shield - Incompetent contractor
So, I am in NC, approximately 92 degrees, as in hot!
I put in a service request approximately 3 weeks ago. The contractor has been to my home at least...
I put in a service request approximately 3 weeks ago. The contractor has been to my home at least...
American Home Shield - Unsafe gas stove still not fixed after 30 days
AHS has had 2 technicians report my gas stove as unsafe, but it has been over 30 days, and AHS hasn’t repaired or replaced my stove. I opened my claim...
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
If you own a home and are looking for home warranty, do not use this company, or any co that is part of there parent co.
Live in Southern California. P...
Live in Southern California. P...
Top Rated First American Home Warranty Reviews
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First American Home Warranty - I feel everyone here that gave this Russian Bot company a 1 start, if -0 was available thats what I would give
When I purchased my home, I was given warranty for the house by the seller.
I have had many issues but had the contractor take care of all the problems...
I have had many issues but had the contractor take care of all the problems...
First American Home Warranty - No concern for others
I have had a home warranty with this company for 2 yrs now. Last year the only problem I had was that my dishwasher did not work. They sent out a...
First American Home Warranty - FRAUD ALERT!!! CONSUMER BEWARE!!!
THEY DIDNT WANT TO PAY FOR A CLAIM THAT IS CLEARLY STATED AS COVERED SO THEY HAD THEIR PEOPLE CALL IT SOMETHING ELSE THAT IS NOT COVERED!!! THEY EVEN...
First American Home Warranty - They can’t fix my air conditioning system
Hello,
My name is Daniel Alexander and I live at 11470 Duley Station Rd, Upper Marlboro, Maryland 20772. My contract number is 10361903806.
On Wednesday...
My name is Daniel Alexander and I live at 11470 Duley Station Rd, Upper Marlboro, Maryland 20772. My contract number is 10361903806.
On Wednesday...
First American Home Warranty - Dissapointed again.
Disappointed yet again! When will I learn??? Thought I’d give them one more chance to repair something (being my Contract was still in effect, I’d mis...
First American Home Warranty - Claim Department Rep Need Training
2 MONTH AGO REPORT UNIT NOT WORKING , REPORTED UNIT LEAKING , NOT SPINNING AND NOT DRAINING. CONTACTOR CAME WORKED ON UNIT 40 MINS. UNIT WORK FOR 3...
First American Home Warranty - Claim Department The Worst
2 MONTH AGO REPORT UNIT NOT WORKING , REPORTED UNIT LEAKING , NOT SPINNING AND NOT DRAINING. CONTACTOR CAME WORKED ON UNIT 40 MINS. UNIT WORK FOR 3...
First American Home Warranty - Disappointed yet again, and again, and again!
"Disappointed yet again, and again, and again! When will I learn???" See my review below from 08/13/18 and updated 08/14/18. Along with the long delay...
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How would you compare American Home Shield vs First American Home Warranty?
FAHW is definitely worse than AHS. That being said, neither are fantastic. AHS has better customer service, and responds quicker to your problems.
I was with American Home Shield for years. I switched last year to First American Home warranty because I didn't like the long hold time with AHS.
FAHW's premium is 35% higher than AHS but wanted to try them. Thought higher premium = better service and coverage. WRONG... I've 2 claims with AHS.
They replaced a $3500 stove with the same brand. They also paid a true replacement value for broken water softener. FAHW on the other hand, offered to replace my $2500 refrigerator with a cheaper brand or $900 cashout. I've escalated the case to the FAHW president and CEO of First American (parent company).
FAHW people were absolutely the rudest (I didn't find AHS rude) but I guess you have to be when you work for an unethical company with are constantly having to deal with angry customers.
I am most definitely going back to AHS.
At least they cover what they're supposed to. I've reported FAHW's unethical, if not illegal, business practice to California Insurance Commissioner and Consumer affairs.
I have had American Home Shield warranty on a house in NC for the last 5 years. Never had a problem.
They even sent a tech who was versed in fuel oil furnaces. I'm still waiting on First American to prove themselves worthy of a good rating.