American Home Shield vs First American Home Warranty
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Customers like
- Ability to submit service request 8
- Easy payment 7
- Setting up original appointment 6
- Would not respond to complaints 6
- Quick response from contractor 5
Customers don't like
- Poor customer service23
- Zero integrity17
- Not honoring their contract9
- Too long of wait on the phone8
- No real commitment to customer7
Products by American Home Shield
- American Home Shield Warranty
- American Home Shield Customer Care
- American Home Shield Home Warranty
- American Home Shield Claim
- American Home Shield Air Conditioner Warranty
- American Home Shield Homeowners Policy Claim
- American Home Shield Water Heater Warranty
- American Home Shield Refrigerator Warranty
- American Home Shield 3x3 Combo Protection Plan
- American Home Shield Plumbing Warranty
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Customers like
- Will never use again 10
- Will never use 7
- First couple of years 4
- Warranty price 2
- Website 2
Customers don't like
- Lack of concern and incompetence10
- Lack of concern9
- Coverage exclussions6
- Customer service reps6
- Warranty5
Products by First American Home Warranty
- First American Home Warranty Warranty
- First American Home Warranty Claim
- First American Home Warranty Air Conditioner Repair
- First American Home Warranty Customer Care
- First American Home Warranty Repair
- First American Home Warranty Homeowners Policy Claim
- First American Home Warranty Dishwasher Repair
- First American Home Warranty Home Warranty
- First American Home Warranty Water Heater Claim
- First American Home Warranty Water Heater Warranty
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Discussion
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I have had American Home Shield warranty on a house in NC for the last 5 years.Never had a problem.
They even sent a tech who was versed in fuel oil furnaces.I'm still waiting on First American to prove themselves worthy of a good rating.