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American Home Shield

Household Services
  • 2 ISSUES RESOLVED
  • 1514 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Ability to submit service request 8
  • Easy payment 6
  • Would not respond to complaints 6
  • Quick response from contractor 5
  • Setting up original appointment 5

Customers don't like

  • Poor customer service62
  • Zero integrity35
  • Terrible service26
  • Bad customer care20
  • Terrible attitude17
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First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 429 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Will never use again 9
  • Will never use 7
  • First couple of years 4
  • Some people in customer service seem really nice 2
  • Warranty price 2

Customers don't like

  • Lack of concern21
  • Customer resolution15
  • Customer care14
  • Lack of concern and incompetence12
  • Customer service10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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