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American Home Shield

Household Services
  • 3 ISSUES RESOLVED
  • 1599 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Ability to submit service request 8
  • Easy payment 6
  • Setting up original appointment 6
  • Would not respond to complaints 6
  • Quick response from contractor 5

Customers don't like

  • Poor customer service63
  • Zero integrity35
  • Terrible service26
  • Bad customer care20
  • Terrible attitude17
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Empire Today

Household Services
Has verified representatives
  • 4 ISSUES RESOLVED
  • 780 COMPANY RESPONSES
  • 790 TOTAL REVIEWS
3.3
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Were quick to install 2

Customers don't like

  • Customer service14
  • Horrible customer service9
  • Lack of caring9
  • Quality of the job9
  • Way the installation went and the end product7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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