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American Home Shield

Household Services
  • 6 ISSUES RESOLVED
  • 2141 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Easy payment 9
  • Ability to submit service request 8
  • Setting up original appointment 7
  • Quick response from contractor 5
  • Idea 5

Customers don't like

  • Poor customer service89
  • Zero integrity17
  • Not honoring their contract10
  • Too long of wait on the phone9
  • No real commitment to customer8
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Empire Today

Household Services
Has verified representatives
  • 6 ISSUES RESOLVED
  • 828 COMPANY RESPONSES
  • 845 TOTAL REVIEWS

Not enough votes to show an average rating

Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Initial contact 4
  • People were very courteous 3
  • Originally liked salesperson - 3
  • Came to my home 3
  • Were quick to install 2

Customers don't like

  • Horrible customer service26
  • Lack of caring8
  • Quality of the job4
  • Way the installation went and the end product3
  • Never use them again3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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