American Home Shield vs Cross Country Home Services

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American Home Shield

Household Services
  • 2 ISSUES RESOLVED
  • 1453 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Staff
Turnaround Time
  • Ability to submit service request 7
  • Easy payment 6
  • Quick response from contractor 5
  • Would not respond to complaints 5
  • Setting up original appointment 5

Customers don't like

  • Poor customer service62
  • Zero integrity35
  • Terrible service26
  • Bad customer care20
  • Terrible attitude17

Products by American Home Shield

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Cross Country Home Services

Household Services
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $43.4K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.1
Customer service
Diversity of Products or Services
Reliability
Staff
Turnaround Time
  • Quick response 1
  • Reasonable premiums 1
  • Thinking i had an actual warranty 1

Customers don't like

  • Being placated4
  • Agents were rude3
  • Lack of effort3
  • Slow response time3
  • Very poor service and contract fraud3

Products by Cross Country Home Services

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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