Start a new comparison
Delete

American Home Shield

Household Services
  • 3 ISSUES RESOLVED
  • 1701 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.4
Customer service
Reliability
Diversity of Products or Services
Staff
Turnaround Time
  • Ability to submit service request 8
  • Easy payment 7
  • Setting up original appointment 6
  • Would not respond to complaints 6
  • Quick response from contractor 5

Customers don't like

  • Poor customer service23
  • Zero integrity17
  • Not honoring their contract9
  • Too long of wait on the phone8
  • No real commitment to customer7
Delete

Cross Country Home Services

Household Services
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $44.2K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.2
Customer service
Reliability
Diversity of Products or Services
Staff
Turnaround Time
  • Customer service is great 1
  • Quick response 1
  • Reasonable premiums 1
  • Thinking i had an actual warranty 1
  • Very busy very busy 1

Customers don't like

  • Agents were rude3
  • Claim denied for fabricated reason2
  • Fraudulent they refused to repair my ac2
  • Slow response time2
  • Take it or leave it resolutions2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion