American Home Shield vs Choice Home Warranty

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American Home Shield

Household Services
  • 2 ISSUES RESOLVED
  • 1451 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Ability to submit service request 7
  • Easy payment 6
  • Quick response from contractor 5
  • Setting up original appointment 5
  • Would not respond to complaints 4

Customers don't like

  • Poor customer service62
  • Zero integrity35
  • Terrible service26
  • Bad customer care20
  • Terrible attitude17

Products by American Home Shield

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Choice Home Warranty

Household Services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 139 COMPANY RESPONSES
  • 218 TOTAL REVIEWS
2.9
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Quick turn around 2
  • Peace of mind they provoded pre-purchase 2
  • Service company 1

Customers don't like

  • Do not honor warranty14
  • Customer service representative5
  • Horrible customer service4
  • Response time4
  • Lying cheating crooks4

Products by Choice Home Warranty

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
Anonymous Blauvelt, New York, United States #1233620
American Home Shield is the worst company I've ever dealt with. Bunch of idiots on the phone.
Anonymous
Anonymous Buena Park, California, United States #1193186
Poor service from American Home Shield, every time I had called I am on hold for over 1:15 min. Also, I have tried to contacted American Home Shield to Live Chat, and it is the same thing. I am going to see if I can cancel and switch back to my old home warranty. This is ridiculous!
TheresaFalcone1
TheresaFalcone1 Port Charlotte, Florida, United States #1186148
Both Companies are the same, they lie and look for any excuse not to pay a claim. I hadon't 5 homes with both. Now I pay for repairs myself.