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American Home Shield

Household Services
  • 4 ISSUES RESOLVED
  • 1838 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Website
Turnaround Time
  • Ability to submit service request 8
  • Easy payment 8
  • Setting up original appointment 7
  • Would not respond to complaints 6
  • Quick response from contractor 5

Customers don't like

  • Poor customer service27
  • Zero integrity17
  • Not honoring their contract9
  • Too long of wait on the phone8
  • No real commitment to customer7
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Castle Windows

Household Services
  • 7 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $14K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Staff
Diversity of Products or Services
Website
Turnaround Time
  • Satisfied with my decision 1
  • Were friendly 1
  • Workers did thier best but were hampered by corp policy 1

Customers don't like

  • Have not solved my problem3
  • Sales approach3
  • Poor customer service follow up2
  • Pushy1
  • Sales1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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