American Home Shield vs Benjamin Franklin Plumbing

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American Home Shield

Household Services
  • 2 ISSUES RESOLVED
  • 1454 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Ability to submit service request 7
  • Easy payment 6
  • Quick response from contractor 5
  • Would not respond to complaints 5
  • Setting up original appointment 5

Customers don't like

  • Poor customer service62
  • Zero integrity35
  • Terrible service26
  • Bad customer care20
  • Terrible attitude17

Products by American Home Shield

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Benjamin Franklin Plumbing

Household Services
  • 0 ISSUES RESOLVED
  • 332 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Technician worked hard 6
  • Polite on the phone 3
  • Technician service 3
  • Quick but thorough 2
  • Work guarantee 2

Customers don't like

  • Huge price12
  • High pricing8
  • Poor service8
  • Triple the price of competitors6
  • Result5

Products by Benjamin Franklin Plumbing

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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