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American Home Shield

Household Services
  • 6 ISSUES RESOLVED
  • 2144 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Easy payment 9
  • Ability to submit service request 8
  • Setting up original appointment 7
  • Quick response from contractor 5
  • Idea 5

Customers don't like

  • Poor customer service89
  • Zero integrity17
  • Not honoring their contract10
  • Too long of wait on the phone9
  • No real commitment to customer8
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Benjamin Franklin Plumbing

Household Services
  • 2 ISSUES RESOLVED
  • 372 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.8
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Technician worked hard 6
  • Technician service 4
  • Work guarantee 3
  • Polite on the phone 3
  • That its done 2

Customers don't like

  • Huge price6
  • High pricing6
  • Customer service5
  • Poor service4
  • Triple the price of competitors3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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