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American Home Shield

Household Services
  • 3 ISSUES RESOLVED
  • 1794 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.4
Customer service
Reliability
Diversity of Products or Services
Staff
Website
  • Ability to submit service request 8
  • Easy payment 7
  • Setting up original appointment 6
  • Would not respond to complaints 6
  • Quick response from contractor 5

Customers don't like

  • Poor customer service27
  • Zero integrity17
  • Not honoring their contract9
  • Too long of wait on the phone8
  • No real commitment to customer7
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Bath Fitter

Household Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 248 COMPANY RESPONSES
  • 304 TOTAL REVIEWS
3.7
Customer service
Reliability
Diversity of Products or Services
Staff
Website
  • Installer professional 4
  • Every employee was very nice hard working and respectful 2
  • Fast attention i recieved with an issue 2
  • Looks and function 1
  • Product 1

Customers don't like

  • Customer service5
  • Delays and poor communication2
  • Inadequate plumbing2
  • Instalation and customer service problems2
  • Poor service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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