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American Home Shield

Household Services
  • 4 ISSUES RESOLVED
  • 1929 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Reliability
Diversity of Products or Services
Website
  • Easy payment 9
  • Ability to submit service request 8
  • Setting up original appointment 7
  • Would not respond to complaints 6
  • Quick response from contractor 5

Customers don't like

  • Poor customer service27
  • Zero integrity17
  • Not honoring their contract9
  • Too long of wait on the phone8
  • No real commitment to customer7
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Angies List

Professional Services
  • 2 ISSUES RESOLVED
  • 560 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.5
Customer service
Reliability
Diversity of Products or Services
Website
  • To see a variety of ratings 3
  • Fairness to the customer 3
  • This is about angies list 2
  • Prompt quality service 2
  • Sales tactics 1

Customers don't like

  • Poor customer service8
  • False claims6
  • Not intersted in fix4
  • Service3
  • Renewal and refund policies3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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