American Home Shield vs Angies List

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American Home Shield

Household Services
  • 2 ISSUES RESOLVED
  • 1453 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Website
  • Ability to submit service request 7
  • Easy payment 6
  • Quick response from contractor 5
  • Would not respond to complaints 5
  • Setting up original appointment 5

Customers don't like

  • Poor customer service62
  • Zero integrity35
  • Terrible service26
  • Bad customer care20
  • Terrible attitude17

Products by American Home Shield

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Angies List

Advertising
  • 2 ISSUES RESOLVED
  • 513 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Reliability
Website
  • To see a variety of ratings 3
  • Fairness to the customer 3
  • Prompt quality service 2
  • This is about angies list 2
  • Refund as promised 1

Customers don't like

  • Poor customer service9
  • Not intersted in fix9
  • Automatic credit card renewal5
  • Only interested in your money5
  • Lack of concern for clients interest4

Products by Angies List

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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