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American Home Shield

Household Services
  • 6 ISSUES RESOLVED
  • 2311 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Easy payment 9
  • Setting up original appointment 8
  • Ability to submit service request 8
  • Quick response from contractor 5
  • Initial contact 5

Customers don't like

  • Poor customer service92
  • Zero integrity18
  • Too long of wait on the phone10
  • Not honoring their contract10
  • No real commitment to customer8
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Americas Preferred Home Warranty

Service Centers and Repairs
Has verified representatives
  • 0 ISSUES RESOLVED
  • 46 COMPANY RESPONSES
  • 54 TOTAL REVIEWS
  • $23.8K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
3.6
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Being able to use my own contractor 5
  • Excellent service and coverage 4
  • That the home seller paid the premium 3
  • Representative who kept me informed throughout the process 1

Customers don't like

  • Unprofessional3
  • Try to get out of providing service3
  • Poor service3
  • Unprofessional scam artist2
  • Scam artists did not want to really help anyone2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1475521

I would say APHW has less customers, so less issues resolved than American Home Sheild. However, APHW has higher ratings than AHS so far.