PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American General Finance and Quicken Loans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American General Finance
Quicken Loans

American General Finance and Quicken Loans Overview

Total reviews
194
891
Company responses
0
0
Issues resolved
0
4

Quicken Loans was first mentioned on PissedConsumer on Jun 19, 2007 and since then this brand received 891 reviews. It is 697 reviews more than American General Finance received since Jun 1, 2007.

American General Finance and Quicken Loans Consumer Ratings

Rank
90 out of 1292 in Loans and Mortgages category
138 out of 1292 in Loans and Mortgages category
Product or Service Quality
47 in category
119 in category
Customer service
70 in category
147 in category
Interest Rate
71 in category
96 in category

According to consumer ratings and reviews, American General Finance ranks 48 points higher in the Loans and Mortgages category than Quicken Loans. People gave American General Finance 2 stars for Product or Service Quality criterion in Loans and Mortgages category and it is 286 points higher than the worst rated brand in this category. At the same time, Quicken Loans was rated 1.4 stars for Product or Service Quality criterion in this category and it is 214 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that American General Finance has a higher rating than Quicken Loans. Regarding Interest Rate criterion, consumers gave American General Finance 2 stars and it is 79% greater than other in category. Quicken Loans however was rated 1.9 stars and it is 71% greater than other in category.

American General Finance and Quicken Loans Rating Details

Product or Service Quality
2 (26 reviews)
1.4 (294 reviews)
Reviewer's quote

... to his name and guess what? The car still has a lien holder! The company that bought them out has none of the old account information, and gave us a customer service number but we haven't gotten a response back. We have no idea what to do about it, it's like oh well. It seems that we are just destined to have no title to a car that was built in 1995!....

PissedConsumer874906

STOP CALLING ME .I AM NOT INTERESTED

Ken R
Customer service
1.9 (25 reviews)
1.3 (324 reviews)
Reviewer's quote

Company was full in full on a past account where as they were used by "Gateway" Computer Co. and is now attempting to again collect on monies they already received.

Thomas K

...One of the wort customer service ever. Don't be fooled by the fancy commercials. I had a mortgage with them for about 2 years now...

M F
Interest Rate
2 (23 reviews)
1.9 (247 reviews)
Reviewer's quote

...I was never contacted to set up a payments before all these court fees and interest due. I will soon persue a lawyer. These people are crooks...

PissedConsumer976243

...Final closing disclosure had an interest rate of 4. 5% and 2. 5 discount points at about $7,000 The 4...

PissedConsumer1556793

American General Finance and Quicken Loans Pros and Cons

Pros
No votes
  • Website
  • Interest rate
  • Customer service
Cons
  • Fraudulent lien on my mtgee
  • Possible phone impersonators
  • Fraudulent lien on my mortgage
  • Customer service
  • Totally incompetent
  • Whole process

American General Finance and Quicken Loans Most Positive Reviews

Top rated reviews
5

6154808230 I need a loan to pay rent please

5

After paper work after work witch was fine .got everything they needed and 2 days prior 2 closing they told us they...

American General Finance and Quicken Loans Most Critical Reviews

Lowest rated reviews
1

They are a scam! I have records in my phone was saying I needed to pay 225 to get a voucher for a 10 loan . I did then...

1

I also was ripped off by a field appraiser. I had my home appraised last February 2014 by an fha appraiser and the...

American General Finance and Quicken Loans Latest Reviews

Recent published reviews
1

Company was full in full on a past account where as they were used by "Gateway" Computer Co. and is now attempting to...

Read all 194 reviews
2.3

Told us 10 times approved and closing soon. Paid for 2 appraisals. Used credit cards while waiting months to close. Had...

Read all 891 reviews

American General Finance and Quicken Loans Products and Services

Most reviewed product and services
  • American General Finance Loan (98 reviews)
  • American General Finance Customer Care (7 reviews)
  • American General Finance Auto Loan (5 reviews)
  • Quicken Loans Loan (229 reviews)
  • Quicken Loans Refinance (150 reviews)
  • Quicken Loans Mortgage (127 reviews)