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American Furniture Warehouse

Furniture and Decor
  • 4 ISSUES RESOLVED
  • 164 TOTAL REVIEWS
  • $30.5K CLAIMED LOSSES
  • $923 AVERAGE LOSS
2.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Product and the price 2
  • Have bought several pieces of furniture here 2
  • Easy checkout 2
  • Delivery crew 2
  • Scheduling delivery 1

Customers don't like

  • Customer service8
  • Rude customer service4
  • Defective furniture3
  • Customer service and management3
  • Rude delivery crew2
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Sofa Mart

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 127 TOTAL REVIEWS
  • $88.9K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.0
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Original sales person 5
  • Sales person 2
  • Style and features of our set 1
  • Sofa mart is good and good service 1
  • Sales rep on the floor 1

Customers don't like

  • Sofa2
  • Customer service2
  • Worst1
  • Useless warranty1
  • Torn seam1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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