American Furniture Warehouse vs Sofa Mart

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American Furniture Warehouse

Furniture and Decor
Has verified representatives
  • 4 ISSUES RESOLVED
  • 32 COMPANY RESPONSES
  • 128 TOTAL REVIEWS
  • $19K CLAIMED LOSSES
  • $732 AVERAGE LOSS
2.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Have bought several pieces of furniture here 2
  • Delivery crew 2
  • Easy checkout 2
  • Product and the price 1
  • Scheduling delivery 1

Customers don't like

  • Defective furniture7
  • Customer service5
  • Rude customer service5
  • Customer service and management3
  • Rude delivery crew3

Products by American Furniture Warehouse

No items

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Sofa Mart

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $80.8K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.3
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Original sales person 4
  • Judy 1
  • Sales person 1
  • Sales rep on the floor 1
  • Sofa mart is good and good service 1

Customers don't like

  • Lie4
  • Customer service2
  • Extra warranty protection did not cover poor quality of product2
  • Sofa2
  • Worst1

Products by Sofa Mart

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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