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American Furniture Warehouse

Furniture and Decor
Has verified representatives
  • 4 ISSUES RESOLVED
  • 32 COMPANY RESPONSES
  • 133 TOTAL REVIEWS
  • $19.8K CLAIMED LOSSES
  • $732 AVERAGE LOSS
2.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Delivery crew 2
  • Product and the price 2
  • Easy checkout 2
  • Have bought several pieces of furniture here 2
  • Scheduling delivery 1

Customers don't like

  • Defective furniture7
  • Customer service7
  • Customer service and management5
  • Rude customer service5
  • Rude delivery crew3
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Rooms To Go

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1758 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service31
  • Business ethics30
  • Defective product22
  • Customer service15
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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