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American Furniture Warehouse

Furniture and Decor
Has verified representatives
  • 4 ISSUES RESOLVED
  • 32 COMPANY RESPONSES
  • 144 TOTAL REVIEWS
  • $20.5K CLAIMED LOSSES
  • $708 AVERAGE LOSS
2.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Product and the price 2
  • Have bought several pieces of furniture here 2
  • Easy checkout 2
  • Delivery crew 2
  • Scheduling delivery 1

Customers don't like

  • Customer service4
  • Rude customer service3
  • Defective furniture3
  • Rude delivery crew2
  • Customer service and management2
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Rooms To Go

Furniture and Decor
  • 10 ISSUES RESOLVED
  • 1871 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Sales representative 15
  • Showroom 9
  • Good price 8
  • Attentive sales person 8
  • Selection 7

Customers don't like

  • Business ethics17
  • Poor quality product15
  • Unprofessional customer service13
  • Horrible customer service11
  • Defective product10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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